Atlantica Thalassa Hotel - All Inclusive

“Beautiful pool”

We really enjoyed our week at the end of October 2024. The staff, in general, were very helpful and friendly and this was the last week of the season. If you like to experiment with Greek type food then that’s ok, if not then there was other “plain” food to choose. The pool area is rather beautiful… more

We really enjoyed our week at the end of October 2024. The staff, in general, were very helpful and friendly and this was the last week of the season. If you like to experiment with Greek type food then that’s ok, if not then there was other “plain” food to choose. The pool area is rather beautiful with lots of surrounding palm trees. I found it best to take ear buds and listen to your own stuff rather than the beats coming over the PA. The rooms are comfortable and we had a fantastic shower. The beach was literally at the end of the hotel drive, from there you could see amazing sunsets. Easy to hire bikes etc from Steve’sbikes.

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“Won’t be staying again”

I echo what Alan has said, and feel sorry for anyone arriving during the last week of October. Food and food options were definitely not as shown in some of the photos from August. They ran out of lots of things and it appeared that they just gave up as it was coming up to the end of the season. … more

I echo what Alan has said, and feel sorry for anyone arriving during the last week of October. Food and food options were definitely not as shown in some of the photos from August. They ran out of lots of things and it appeared that they just gave up as it was coming up to the end of the season. Entertainment was either bingo or Karaoke with only two reps one of which couldn’t be bothered to wear their entertainment outfit and was either sat vaping, drinking and watching the football or asleep on one of the settees. Kids mini disco was only on certain days so would have been disappointed if I had taken young children. No lifts so had to lug cases and maids seemed to just swap dirty bedding about rather than change it, they also moved your belongings so things were never where you had left them. As others have said, hardly any hangers and only two plug sockets in the room one of which that was no where near the kettle and the other bed so although I’d taken an extension lead we still struggled especially as there was three of us

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“Terrible”

The rooms were dated but overall ok , having read lots of good reviews we decided to go to this hotel, 1st day food was ok, but then it just went downhill it was awful ,If u like salad this is the place for you. There was only chicken on the bone or pork meat wise or terrible sausage. I know it was… more

The rooms were dated but overall ok , having read lots of good reviews we decided to go to this hotel, 1st day food was ok, but then it just went downhill it was awful ,If u like salad this is the place for you. There was only chicken on the bone or pork meat wise or terrible sausage. I know it was the end of season but surely they shouldn’t run out of food which they did. Vanilla ice cream,butter, they ran out of wine in pool bar ? This is an all inclusive. I travelled there with friends and every night I cleared the plates of our table while the waiters stood watching it was awful.They ran out of bread 1 night. The entertainment was basically karaoke every night and other acts were advertised but didn’t show up. We complained to TUI rep but was basically ignored. The pool was filthy and wasn’t cleaned. Apart from that kos was a great place.

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“Beautiful grounds and staff, but awful food and entertainment.”

We booked for two weeks, but we read the reviews and as they were so good, we went with it. Rooms Were actually fine, beds comfortable, clean. Fridge, kettle. Good hair dryer. Showers were great and hot. They are a little tired but due a refurb over the winter 2024 season, but actually, was exactl… more

We booked for two weeks, but we read the reviews and as they were so good, we went with it. Rooms Were actually fine, beds comfortable, clean. Fridge, kettle. Good hair dryer. Showers were great and hot. They are a little tired but due a refurb over the winter 2024 season, but actually, was exactly what I expected for a 3* hotel. Pool Beds are awful, I gave myself a black eye on the first day! Once you get the hang of them you know how to position them. Pool was chilly but we expected that from the season/time of year. But otherwise, all exactly how described. Bars Pool bar is fine throughout the day. Mainly drunk Gin and Tonic and it was alright. Avoided cocktails as they were made with a really strong tasting squash rather than fresh juice. Pool bar open 10-6, then closed and the lobby bar open. Lobby bar was busy at night with limited staff so queuing was normal. Lobby bar was VERY loud and busy at night time and not a chilled out vibe at all. Bar staff were pleasant enough. Although the young male at end of season clearly was done in and wanted to be elsewhere. Restaurant Absolutely dire. Yes I complained to the hotel and to TUI whilst away. Yes the hotel manager (who will respond to this as he responds to everything!) did come to speak to me and was pleasant and charming. He explained that there was a variety of food, which I am not disputing, but the quality of the food was awful. The best options were salad and rice. The hotel advertises show cooking, which is a little bit of an extravagant explanation for someone stirring some stone cold risotto or cutting up some chicken. And towards the end of the season, this disappeared. Frequently the restaurant run out of beer/wine/ice cream/breads and we were told it was finished with no replenishing. First week of holiday was okay, but it quickly took a nose dive, and this was the theme of conversations from all guests. I did encourage the guests to speak to the hotel, I was able to speak to the manager, however, the food quality still got worse leading to us eating out in the latter part of the holiday. Entertainment Extremely poor. In the morning they announced the entertainment then did stretching, volleyball and dancing. Afternoon was darts, football and dancing. Evening was kids disco with same songs every night and then god awful karaoke. As the lobby bar was the only bar open. You could not escape this. Staff Reception staff absolutely lovely. Bar staff lovely but tired at end of season. Restaurant staff again Friendly enough. Cleaning staff friendly. Hotel grounds Beautiful grounds, well maintained with gorgeous sunset views over the mountains. Beach Awful, no maintenance and looked like a scene out of Beirut whilst we were there with upside down sunbeds everywhere and dirty. In the height of season you also have to pay for beds on the beach. Overall This hotel has the potential to be amazing but it’s just lacking in areas. A good refurb and transformation of the food and it would really live up to the Atlantica brand, but at the moment, it’s severely lacking. What I have learnt is that I probably won’t book a TUI Suneo holiday again as the branding is not great. For not much more next season you can go to one of the newer hotels in other areas of the Island, and I would recommend that! We had a bargain on this holiday, but if I had paid any more I would have been severely disappointed, especially with the food and entertainment/ambience. The friendly nature of most of the staff and the beautiful grounds are the saving grace of this hotel!

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