Castello Boutique Resort & Spa - Adults Only

“Simply the Best”

Home from another (our third) wonderful stay in Castello Boutique Hotel. As already mentioned in previous reviews by guests, this hotel is exceptional in its attention to comfort and relaxing atmosphere thanks to Dimitri the manager and his wonderful staff. The fact so many guests are repeat v... more

Home from another (our third) wonderful stay in Castello Boutique Hotel. As already mentioned in previous reviews by guests, this hotel is exceptional in its attention to comfort and relaxing atmosphere thanks to Dimitri the manager and his wonderful staff. The fact so many guests are repeat visitors speaks volumes and it’s the first hotel we’ve found that we look forward to a returning stay. From the spotlessly clean rooms; the delicious choices at breakfast buffet where Maria and Spyla (sisters, always smiling) appear with choice of coffees or teas; the beautiful pool by the amply stocked bar; the evening drinks usually served by Sam ‘barman extraordinaire’; to the helpful receptionists - this hotel has it all! Sissi is still a relatively unspoilt village, but with plenty restaurants and tavernas to discover and strolling down to the harbour to watch the sun set is simply a joy. We will return again soon, so until then friends, thanks to you all for making our holiday so memorable.

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“Great Hotel, Great Staff”

We had 10 great days here. Booked a junior suite with private a pool, more than enough room for a couple. Bed was so comfortable that we had no trouble sleeping and the air conditioning was perfect and pretty quiet. The small fridge was handy for water and wine. Breakfast was a choice of hot and... more

We had 10 great days here. Booked a junior suite with private a pool, more than enough room for a couple. Bed was so comfortable that we had no trouble sleeping and the air conditioning was perfect and pretty quiet. The small fridge was handy for water and wine. Breakfast was a choice of hot and cold buffet, all to a high standard. We didn’t eat at the hotel in the evening as we had already planned to eat at the numerous restaurants around sissi. Bar snacks during the day are available and quite plentiful. As with previous reviews, what makes this hotel a pleasure to stay at is the staff. The ladies on reception always smiling, the breakfast/restaurant and bar staff, the cleaner. Special mentions to Spyla who looked after us at breakfast with a smile, Maria who seemed to work everywhere and served the best iced coffee and Sam head barman who served us up plenty of cocktails as we worked our way through the menu (Yamas). My partner had a deep tissue massage at the spa which she said was wonderful and made such a difference to the tension in her shoulders thanks to Fotoyla and comes highly recommended if you stay here. We were sad to leave mostly because we felt like we were leaving friends behind, but we will most certainly be back in 2025. Thank you to all the wonderful staff. John & Amanda room 103.

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“Amazing relaxing holiday”

We’ve just returned from a two week stay. Amazing hotel for cleanliness and really comfortable beds, good size rooms that are well equipped, although our shower was a little snug. But not all the rooms had such a small shower. But pressure and temperature good so done what it needed to, someone ... more

We’ve just returned from a two week stay. Amazing hotel for cleanliness and really comfortable beds, good size rooms that are well equipped, although our shower was a little snug. But not all the rooms had such a small shower. But pressure and temperature good so done what it needed to, someone larger may have struggled to shower and keep the door closed. lol. On entertainment nights the quality was really good. Sun beds plentiful and comfortable. Amazing choice for breakfast and you can ask for other options. IE different types of egg. Or tea, coffee. The only negative for us was that the temperature of the evening meal wasn’t good unless you were eating fresh from the barbecue. Not the fault of the staff. Lunch time offerings plentiful and really good value for money. The staff currently at this hotel are the best. From receptionist Foteini, Christina and Aphrodite just to name a few.( the Kitkat trio) Andy is a really nice guy and a great barman, with Uncle Sam also on the bar, there just perfect. PS Sam is also a renowned performer. And may treat you to a performance. Amazing. Anna, Maria and her Sister Spyla are simply beautiful people that go above and beyond and make you feel so welcome, always greet everyone with a smile. Sorry for not mentioning everyone on the team, you’re all fantastic. Mr Fransi is an excellent food and beverage manager and always willing to assist. Overall we had a fantastic time at this hotel and would highly recommend it to anyone who wants a relaxing holiday experience. A big thank you to everyone that made our stay so memorable. Laura and Dave ❤️😎

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“Swim up suites are great”

Hotel - the hotel itself is nice and clean. The pool area is spotless. We had a swim up suite and I cannot fault the room, the pool or the staff in this hotel. We really enjoyed our stay and our room - if it wasn’t for the swim up room we opted for, we don’t feel this hotel would have been for us... more

Hotel - the hotel itself is nice and clean. The pool area is spotless. We had a swim up suite and I cannot fault the room, the pool or the staff in this hotel. We really enjoyed our stay and our room - if it wasn’t for the swim up room we opted for, we don’t feel this hotel would have been for us. The staff are so friendly and helpful, always greeting you with a hotel and the gentlemen who works on reception through the night is great. When we arrived he helped us to our room and explained where to go in the area and the things we should see during our visit - very informative! We also went half board but the restaurants in Sissi are so incredible we didn’t use the hotel dinner so i cannot give an opinion on this. The all day snacks around the pool are nice though. Decent drinks prices and not much more expensive than other places in the village. Shop next door so you can get snacks and drinks for your room or they do offer a menu so you can have your mini bar stocked but this was around €2.50 per drink whereas the shop next door was obviously cheaper. They do offer room service until 11pm and as we arrived at 1am they had a sandwich, fruit and a pastry waiting for us on arrival which is always appreciated. Negatives (and yes they are minor but I want to give honest feedback): Breakfast - for a 5* hotel I don’t think the breakfast was very good. Toast, eggs and Greek yoghurt was the best of a bad selection. For half of our stay we chose to eat out as the food was better elsewhere. Biggest negative - the late check out facilities. We asked if we could keep our room on and we couldn’t but they explained showers / changing facilities are provided and that was fine until we saw the facilities. They smell horrendous, no loo roll in the toilet, everyone else’s leftover bottles of shampoo and shower gel etc all over the floor. Floor was soaking wet, the light doesn’t stay on so you can end up showering in the dark but most bizarre of all, they don’t have locks on the doors. I wouldn’t have minded paying to have an actual room for the day, sadly the hotel was full but these late check our facilities really are subpar for the standard of this hotel! They also offer things like a turndown service and water in the minibar everyday which they don’t actually provide, again not a big issue. Oh church starts Sundays at 530am so embrace the wake up call, it lasts until about 10 and it is LOUD!

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