Grecotel Luxme White

“Luxury at Lux Me White Palace.”

We stayed for 10 nights at Grecotel Lux Me White Palace. You are welcomed in the open air reception by a cool face towel and welcome drink, checked in and provided with information about the hotel. We booked a swim up Lux Me room. Our first room wasn’t directly on the pool so we asked for a differ… more

We stayed for 10 nights at Grecotel Lux Me White Palace. You are welcomed in the open air reception by a cool face towel and welcome drink, checked in and provided with information about the hotel. We booked a swim up Lux Me room. Our first room wasn’t directly on the pool so we asked for a different room. We stayed 1 night in room 1 and were then moved to a room in another block for the remainder of our stay. Rooms are nice enough but dated and not the most modern or luxurious rooms we have stayed in. There is room for improvement. We were joined by family members who had booked sea view junior suites. These rooms were nicer with a more modern walk in shower and lots more storage space and seating areas, along with the lovely sea views. Staff were very pleasant and polite. The grounds and pools are stunning and well maintained. There are a good selection of restaurants with a high standard of food and drinks. We couldn’t manage to pre book before arrival but did manage to book on arrival but usually late sittings. The buffet was very good with a great selection of salads, breads, various cooking stations. Food is not labelled for allergens so you do need to find a member of staff to find out about ingredients. There is lovely wine tasting section within the buffet. We visited the farm which was a really good experience and lots of food to try. Visit is free, you just have to pay and pre book for the coach. The beach is narrow with sand and stones. It is very relaxing sitting listening to the waves while in the restaurants or at the bar.

less

“Lovely family hotel (more of a 4 star)”

Visited as a family of 4 for October half term. Overall very pleasant family holiday. Pros - Large family room with balcony with hanging space/rack for wet swimsuits - Large modern bathroom - Heated main pool - Good selection at buffet each day and food available all day around the pool - Ki… more

Visited as a family of 4 for October half term. Overall very pleasant family holiday. Pros - Large family room with balcony with hanging space/rack for wet swimsuits - Large modern bathroom - Heated main pool - Good selection at buffet each day and food available all day around the pool - Kids club at Grecoland with set activities kids could choose to go to (eg football, ping pong) and no need to pre- book - Lounger service at pool and beach was very prompt and they returned throughout the day to check on you (shout out to Nikolai at the main pool in particular for excellent service) - All day crepes and ice cream - Responsiveness of staff on WhatsApp messaging on app - A la carte restaurants (although difficult to book- have to be quick off the mark 7 days in advance on the app) - Allergens marked on food on the buffet (although nuts was one category which makes it tricky if are only allergic to specific nuts). Pastry chef was very happy to come out each day and discuss what was in each item and even made a special dessert one day for my son. - Wine library in main buffet has a great choice and sommelier is happy to let you try multiple wines. - Kids entertainment each night (8:30pm start which may be late for small kids) - Nice atmosphere in the sunset bar after dinner in the evening with families playing games (no live music) Cons - Only one heated pool so most people congregate near it, making it busy and sun loungers reserved from about 6:30am each day - Family room, whilst a good size, had a sliding door but only a screen/lattice style wall - Needs more hooks in bathrooms to hang towels (only 2 which didn’t allow them to dry during the day) - Small amount of drawers/ hanging space - not really enough for a family of 4 - Very expensive transfer offered with hotel- recommend finding a private provider (which we did) for half price

less

“Lovely hotel ”

We spent a week at the Grecotel white palace and really enjoyed it, having stayed at Ikos hotels for the past 8 years, it's hard not to compare, it's not on Ikos level but definitely could be. We arrived around 11.30pm with a lovely greeting of cold towels and a welcome drink and shown to our room… more

We spent a week at the Grecotel white palace and really enjoyed it, having stayed at Ikos hotels for the past 8 years, it's hard not to compare, it's not on Ikos level but definitely could be. We arrived around 11.30pm with a lovely greeting of cold towels and a welcome drink and shown to our room. We did partake in a late night snack in the sunset lounge, but no beverages were on offer as the bar closed at 12am, which was slightly disappointing. Positives of the hotel are the location/setting, cleanliness of hotel and room, food & drink options and the staff, they were so friendly, attentative and made a fuss of our children. I won't list negatives, but a few things we feel they could improve upon would be: Buffet and a la cartes were all good, I think a bit more variety for breakfast would be advantageous, more cereal options, smoothies, different flavour yoghurts for kids, waffles etc Agreco Farm was great, but there is a fee of €8 pp for coach return, which we weren't told about when booking. Crepe and ice cream bar were a favourite with our children. Minibar lacked variety, beer, soft drinks, water and that was it. Milk in room for coffee and tea. A singer/pianist or some form of entertainment in the sunset bar maybe twice a week. Make people aware of the wine library, we only found out on our 2nd to last day. Waterpark at sister hotel was great but the splash zone was far too cold for little ones. Overall, we would definitely recommend this hotel and would visit more of the Grecotel hotels, it's definitely value for money, when you think Ikos Aria was £3k more for the same week.

less