Mrs Chryssana Beach Hotel

“Charming Chryssana”

This our 2nd visit to Chryssana hotel. The hotel is perfect for a relaxing holiday. Also a good base if you want to explore and hire a car. We used the good bus service to get to Chania and surrounding areas. The bus stop is 3 minute walk from the hotel. Kolymbari is a short walk away and has a... more

This our 2nd visit to Chryssana hotel. The hotel is perfect for a relaxing holiday. Also a good base if you want to explore and hire a car. We used the good bus service to get to Chania and surrounding areas. The bus stop is 3 minute walk from the hotel. Kolymbari is a short walk away and has a port and good restaurants. We went on a boat trip from the port. We stayed bed and breakfast. The breakfast each morning is an excellent variety. Greek yoghurt with honey is amazing. The staff work really hard here to keep everyone happy. The rooms are nice and cleaned to a high standard. Bathrooms are a good size and the shower is good. The pool is lovely and a good size. You can sit by the pool or in the garden area. There are always plenty of sun-beds available. The pool bar serve drinks and lunch. We have eaten here and is very good. Your holiday is what you make it, I don’t understand the bad reviews if you want 5 star luxury then book that. I know we will definitely return again. We have a lovely relaxing time here. Thank you once again Denise & Lee Warren

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“Quiet relaxing holiday ”

We had a great holiday here. It's very quiet and relaxing. The staff is the hotel's greatest asset. They do everything they can to make sure that you have a great time. There is a good choice of food for breakfast, make sure you have the bougatsa when it's available, there was also a wonderful c... more

We had a great holiday here. It's very quiet and relaxing. The staff is the hotel's greatest asset. They do everything they can to make sure that you have a great time. There is a good choice of food for breakfast, make sure you have the bougatsa when it's available, there was also a wonderful chocolate cake some mornings. We missed breakfast on my birthday, but because he knew we loved bougatsa, Giorgos brought us some to our balcony. Michalis, the manager, also gave me a bottle of wine. Thank you so much. The pool area is very quiet. There are sofas in a shaded area, as well as sunbeds with cushions. We arrived late at night and emailed beforehand tobask for some water and beer to be put in our room, which they were happy to do. The bar and reception close at 11pm. If you're arriving after that, they leave the key taped to the door. Make sure you don't lock yourself out on your balcony, as we did one evening, as you will need to phone the manager to come back and let you in. As it was my birthday when we were there, we asked for suggestions for a night away. Manolis/Emmanuel, on reception, recommended Akrogiali Fish Taverna at Korfalonas, which was really lovely. We ate several evenings at Sto Skouteli and another evening in Afrata at Tis Litsas Tou Kamotata, all lovely meals. We ate at the hotel one evening but the food wasn't that great, I believe it depends which chef is on that night. Also, the ambience in the evening was lacking. When we getting ready to leave, I realised I had lost my house door key from home. My husband asked at reception, but although Emmanuel/Manolis had found it a few days earlier, because no-one had asked about it, the other receptionist, Benna(?) hadn't kept it. I can replace the key, but the keyring had sentimental value, and would have liked to get it back. I'm not sure how they deal with other lost property?

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“Lovely hotel shame about the food”

After a delay due to the air traffic control problem, we finally arrived at 3am to the Mrs Chryssana hotel and were left in darkness at the bottom of the walkway to the hotel reception, to find it closed and our keys in an envelope taped to the reception door, so not the welcome we were expecting... more

After a delay due to the air traffic control problem, we finally arrived at 3am to the Mrs Chryssana hotel and were left in darkness at the bottom of the walkway to the hotel reception, to find it closed and our keys in an envelope taped to the reception door, so not the welcome we were expecting. On finding our room (105 on the first floor) we unpacked and read through the welcome note from the hotel telling us there were some snacks in the fridge as we had missed the evening meal (we had chosen half board). So as we were famished by that time we looked in the fridge and could not believe what we had been given..a large plate consisting of what had clearly been on the dinner menu that night, cold inedible chips, lamb chop, chicken wings, some sort of cubed meat in a sauce that had gone rock hard and fish that was unidentifiable, all stone cold and inedible. what a disappointment, note to the chef, some bread, ham, cheese and olives would have been better appreciated. Room 105 is directly above the downstairs refrigeration generator, the noise was horrendous so we did not get much sleep on our first night(we booked 14 nights) and requested a room change the next morning, which was sorted within the hour, along to room 103, what a difference! Thank you so much to the lovely lady on reception for arranging so quickly, So, Pros: Lovely location for a relaxing holiday, beach just across the road at the end of the hotel walkway, pebbly but we knew that before we chose the hotel. Rooms kept really clean, thank you to the super cleaning staff and a comfortable bed with good pillows Pool area very nice, clean and tidy, plenty of sun beds and parasols and towels provided Staff are friendly and helpful Breakfast is buffet style, varied and freshly cooked hot food as well as the usual continental breakfast items and local Cretan options Lots of different flavour tea to choose from, hot water and coffee is from a machine, fruit juices (not fresh but from powder concentrate so a bit watery but ok) Cons: Dinner in the evening was in the same dining room as breakfast but no effort to make the atmosphere even a tiny bit more sophisticated, (this is an adult only hotel) same disposable paper place mats as at breakfast, either very low or mostly no background music at all, most of the glasses were chipped and no nice lighting , even an LED candle on the table would have been nice Only 2 choices of red and white wine and 1 rose Food was unimaginative, even for a self service buffet it wasn’t presented well, not even any garnish Please take the fish fingers off the menu, we are grown-ups Desserts are clearly frozen and thawed which is fine, but please pimp them up a bit with some decoration, a bit of imagination needed After the first 2 nights there didn’t seem to be any lobby bar service in the evening while we were there Subsequently due to all of this we ended up eating out at the local restaurants in Kolymbari and one lovely sunset evening in Chania (Michalis on the harbour) for most of our holiday, the food was really lovely in all, with the ambience you would expect in such a beautiful setting. Pools: not sure what pool paint is used but it comes off on skin like a blue oily residue, I only noticed it when I saw the soles of my husbands feet were blue when he was laying down on his sun bed… . Come on Mrs Chryssana, this could be so much better, we had a lovely relaxing stay, all of the staff are a credit to the hotel, so we hope our comments can help improve the restaurant offering, as for us good food and ambience is at least 50% of our holiday.

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