Creta Palm Hotel

“Nice and clean hotel”

Nice and clean hotel, very good breakfast Thank you staff from restaurant and bar and Matina from reception !!! Nice pool areas and nice food at the beach bar. Cleaning ladies are very good and kind ladies!!! I got a very nice and big room and I liked that!

“Amazing hotel”

Arrived early hours of the morning and there were rolls and 2 bottles of water waiting for us. There was a tax to pay €49. The room was very spacious. Comfy beds, little kitchenette. Towel were changed daily. We paid €15 for a safe and €12 for beach towels which you could change twice in the week.… more

Arrived early hours of the morning and there were rolls and 2 bottles of water waiting for us. There was a tax to pay €49. The room was very spacious. Comfy beds, little kitchenette. Towel were changed daily. We paid €15 for a safe and €12 for beach towels which you could change twice in the week. The food was brilliant plenty of choice. My only negative point was at breakfast time they had a 2 slice toaster for the whole hotel. There was not much entertainment as it was end of the season. We got the bus into Chania €2 each plenty of buses run regularly. We also got the bus into Platanias which is a large modern resort. All the staff are so friendly and helpful. I would recommend this hotel.

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“Great week in this beautiful resort”

A friend and I spent a week at Creta Palm from 1st- 8th October. The hotel is situated in a good location, near the beach, shops and bus stop. We stayed in a spacious studio apartment, beautifully decorated and cleaned daily, bedding and towels changed every day. Gardens and pool areas were well ma… more

A friend and I spent a week at Creta Palm from 1st- 8th October. The hotel is situated in a good location, near the beach, shops and bus stop. We stayed in a spacious studio apartment, beautifully decorated and cleaned daily, bedding and towels changed every day. Gardens and pool areas were well maintained. Missed having tea and coffee facilities which usually are available in 4 star hotels. Bar staff, particularly Jimmi, restaurant staff and maids were all polite and friendly and couldn’t do enough for us. Unfortunately, reception staff were not particularly friendly or helpful. Food in the restaurant was great, lots of choice for breakfast and evening meal. The salads in particular were amazing. Would certainly return to this beautiful hotel.

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“Family holiday”

We chose this hotel because it looked lovely and was near Chania. Firstly, the good things about this hotel were the rooms, nice and spacious, beds comfy and they were cleaned daily. The barman was friendly and always made of point of asking how you were. The pool area was nice and cleaned re… more

We chose this hotel because it looked lovely and was near Chania. Firstly, the good things about this hotel were the rooms, nice and spacious, beds comfy and they were cleaned daily. The barman was friendly and always made of point of asking how you were. The pool area was nice and cleaned regularly. So the not so great things were, no tea and coffee in the rooms, reception staff could of been more friendly and smiled more, food was mediocre (really not much choice at all), if you went to dinner later even less, occasionally we were asked if we wanted a drink with tea, sometimes we were just ignored, I didn’t order a cocktail at the bar because I thought €9 was very expensive. This hotel was supposed to have entertainment but out of the whole week they did karaoke once. Was very disappointing as it was advertised until the end of October. When we checked out, we weren’t asked how our stay was, which was very unprofessional. Will not return.

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