Philoxenia Hotel & Spa

“Holiday with friends”

We rested in this hotel with a group and everyone was very satisfied. The beach is close and sandy, the swimming pool is ok for refreshing. The food and service are very good. Everything is available 24/7. There were also live performers a few times. All in all, a good place to stay in Greece.

“Very good place to stay”

Beautiful place to stay and have a relaxing holiday The pool is clean The swings are cozy The food is great The drinks are amazing , many varieties of cocktails and shots. The most important it's the staff .I've never met a staff this friendly , the owner is great , we had some drinks with him. Th… more

Beautiful place to stay and have a relaxing holiday The pool is clean The swings are cozy The food is great The drinks are amazing , many varieties of cocktails and shots. The most important it's the staff .I've never met a staff this friendly , the owner is great , we had some drinks with him. The bartenders are very proffesional and they have a lot of humour. Noroc from Romania!

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“Relaxing, peaceful hotel in the middle of Malia”

Staff very polite and helpful. Sunbeds always available at the pol and no towel wars. Swimming pool was never crowded, was clean and close to the bar/restaurant. Spa was great. Cocktails were delicious. Food was great and buffet breakfast is more than enough for all. Swinging chairs in bar area … more

Staff very polite and helpful. Sunbeds always available at the pol and no towel wars. Swimming pool was never crowded, was clean and close to the bar/restaurant. Spa was great. Cocktails were delicious. Food was great and buffet breakfast is more than enough for all. Swinging chairs in bar area was a nice touch giving a relaxing vibe. My kids loved them. Our family rooms were spacious with comfortable beds and room/beds suitably cleaned 3 times during our stay. Hotel is a short 10 minutes walk from a grossly overpacked beach at the entrance area because all the resort hotels put their sunbeds right down to the sealine (which is illegal in Greece). But a 5 minute walk further up the clean beach was plenty of free sand and sea areas. Everything in Malia including restaurants, supermarkets, bars and souvenir shops were only a short walk from this hotel. I recommend this safe, secure hotel and if I were to return to this area I would certainly stay there again with my young kids. They enjoyed it.

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“Not bad but not great”

We stayed here for a week with our family, and there are definitely positives and negatives. To start with the positives, the rooms were clean, towels and bedding were changed every two days and they came in daily to clean. The staff were very friendly and helpful (from the receptionists to the cl… more

We stayed here for a week with our family, and there are definitely positives and negatives. To start with the positives, the rooms were clean, towels and bedding were changed every two days and they came in daily to clean. The staff were very friendly and helpful (from the receptionists to the cleaning and bar staff), and they honestly made a potentially bad experience into a nice one. The pool was clean and they had plenty of shade at the pool side. The location was great, only 10mins from the beach and 15mins to the old centre. We only had breakfast (buffet style) and the food was good and offered plenty of choice. The negatives included: - a finicky and old air conditioner, however the staff were quick to help when it wasn’t working. We stayed in an apartment, however my sister and partner stayed in a regular room and they didn’t have issues with it. The staff also offered to change our room after 3 days of problems with it, which was very nice of them - wifi was very unstable, we had it in the rooms but it was not working half of the time - the rooms had old furniture, and the closet smelt bad (of mould) so we didn’t put our clothes in - no mosquito nets at the windows (except the bathrooms), and there were plenty of mosquitoes during the night and bees during the day - it’s a bit loud, the music from the bar stopped after midnight and started at 9am. We had a room facing the pool and it didn’t bother us, but if you are a light sleeper it may be a problem (if you sleep with the windows open) I would say this is a 2 star hotel, it has the bare necessities but that’s about it. Its saving grace were the lovely staff who made it into a nice experience.

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