Anastasia Hotel Stalis

“It was OK but could have been better.”

Rooms are clean and serviced regularly. Breakfast and dinner were served as buffet meals; they were plentiful and varied. The staff were very friendly and helpful. The TV in the room was an old 80s type probably around a 12" screen, very hazy and very limited channels. There were only two electrica… more

Rooms are clean and serviced regularly. Breakfast and dinner were served as buffet meals; they were plentiful and varied. The staff were very friendly and helpful. The TV in the room was an old 80s type probably around a 12" screen, very hazy and very limited channels. There were only two electrical sockets (one of which was for the TV) and both were on the opposite side of the room. None at the bedside. The hotel should be renamed "The Cattery" I know it's common to see cats on hotel grounds however there were so many of them, especially at mealtimes and it was commonplace to have one attempting to rub itself up against you at the dinner table, making for a not fully enjoyable dining experience. There was also a dog to the tear of the hotel, on an adjoining property which barked loudly every single night and constantly disturbed our sleep. I was also shocked at the price of some drinks at the bar; €4.20 for a cappuccino, €2.70 for a 200ml glass, half filled with ice and a squirt of sprite; 3 star hotel at 4 star prices. In spite of the above we had a hood holiday but would probably not stay there again.

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“Gem of a hotel let down by lack of courtesy rooms”

We arrived at 11.30pm and were given a sandwich with an apple but no drink and we were shown to a basic very worn room, after a restless night on a rockhard bed we went to reception and konstantina who was a delight arranged for toppers for our beds which solved the problem, I mentioned our room w… more

We arrived at 11.30pm and were given a sandwich with an apple but no drink and we were shown to a basic very worn room, after a restless night on a rockhard bed we went to reception and konstantina who was a delight arranged for toppers for our beds which solved the problem, I mentioned our room was very overlooked as we were on a general pathway and everyone looked in our room so konstantina kindly arranged a room change with our comfy toppers to an upstairs room with a more private balcony, the room was even more basic with a 12” grey tv from the 80’s but spotless so all was good. After a good breakfast we went to the great pool areas with plenty of sun beds and everywhere was very clean with friendly staff. The evening meals were ok but no Greek food unfortunately until our last night when we had moussaka . The evening entertainment was hit and miss so most of the hotel residents went into stalls with just a handful left watching. The bar staff were great but the bar prices were very overpriced compared with stalls bar prices. The Anastasia is a gem of a hotel with a few things that let it down the biggest being the lack of a courtesy room, Leyla on reception informed me when I requested a courtesy room that there wasn’t one and we couldn’t keep our room on and we could have a cold shower in public by the pool and dress in the toilets , I told her this wasn’t acceptable and she was a little rude and not bothered so I spoke to Georges a gentleman with a beard I found out was the area manager who was shocked about the cold shower and expected to change in the toilets he said he would look into this and hopefully find a solution, i hope he will sort this.I was a bit more fortunate than most as he arranged for me to keep my room on but this did cost me €40 ( an expensive shower), I witnessed a lot of people trying to sort the same with leyla and get the brunt of her rudeness, one lady in her 70’s was quite tearful so we let her have a shower in our room as she had an earlier flight to ours. Thanks to konstantina for your kindness and professionalism and also Maria who was always happy and helpful and to most of the staff

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