Anastasia Hotel Stalis

“Very Good Hotel.”

Just returned from a 2 week stay here at Anastasia.The Hotel seems very well run with efficient and friendly staff.Grounds and pool area cleaned and maintained to a high standard.Outside bar is very good with daily Happy Hours which are good value!Room very spacious(313) with a nice sea view.Show... more

Just returned from a 2 week stay here at Anastasia.The Hotel seems very well run with efficient and friendly staff.Grounds and pool area cleaned and maintained to a high standard.Outside bar is very good with daily Happy Hours which are good value!Room very spacious(313) with a nice sea view.Shower cubicle not very big but powerful with red hot water.Large wardrobe space with draws and bedside drawers.Room cleaned daily apart from Sundays and towels and bedding changed regular.Air Con provided but a bit hit and miss.We preferred the breakfast buffet to the night buffet as we mostly ate out in Stalis but lots of choices to suit everybody-obviously not Michelin Star but generally decent. The few downsides to it if any are the location of the place and the sunbeds aren't very comfy but all-inall we really enjoyed our holiday here.

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“Brilliant hotel plenty of choice for food and things to do ”

Just had an amazing holiday in the Anestasia hotel Crete, All the staff are so warm and friendly food amazing rooms cleaned daily and bed sheets and towels changed very good pool's plenty of sunbeds two kids pools plenty of brolly s for shade, can get snacks At dinner time from the pool bar which... more

Just had an amazing holiday in the Anestasia hotel Crete, All the staff are so warm and friendly food amazing rooms cleaned daily and bed sheets and towels changed very good pool's plenty of sunbeds two kids pools plenty of brolly s for shade, can get snacks At dinner time from the pool bar which has plenty of variety, there are also TVs and a pool table, there's mini golf, basketball courts tennis court gym, All in all plenty to do for everyone, here's to next time, PS the jet2 rep's are Brilliant there's also options to rent items car's electric bike towels kettle plenty of parking

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“Sssssssh 2023 was just a glitch! The Anastasia still rocks”

6th visit to our Cretan home. It really is such a wonderful feeling to come away and feel settled immediately and welcomed by 'family'. I was concerned that this year might be the last year for a while (yet have booked again for August! Yay!!! ), we holidayed last year and sad to say that 2023 ... more

6th visit to our Cretan home. It really is such a wonderful feeling to come away and feel settled immediately and welcomed by 'family'. I was concerned that this year might be the last year for a while (yet have booked again for August! Yay!!! ), we holidayed last year and sad to say that 2023 seemed to be a hiccup year. There were many visual and culinary differences that caused a stir amongst repeat guests. Including ourselves. Gracefully, management took on board these differences and addressed them with either rectifying, improving or offering valid reasons as to why things were the way they were. The food in our 2023 stay was pretty poor, there seemed an unhappiness amongst staff, the impeccable cleanliness had taken a hit, the grounds were looking neglected. Fast forward to 2024 and I am delighted to share that this truly felt like a combination of old and new Anastasia. Food was plentiful and fresh, ample portions of actual tzaziki, good selection of foods that encompassed various cusines and at the heart of it a sense of Cretan culture. I was pleased to see on the food menu listings of the meals that contained gluten or dairy. The hotel isn't quite there yet with many Dairy free and Gluten free choices but noticeably this year the variety on offer in Stalis had also hugely improved. (Eat Geeek do an amazing 100% natural sorbet lolly and I hear that Sweet Stop also have dairy free choices so my daughter will be pleased for a trip there. There still remains a great choice of deserts, ice cream and fruit. You will not go hungry. Sun loungers have had an upgrade as have the parasols. Hints of the old Anastasia furniture can be seen which again for repeat guests is heart warming. New table and chairs around the bar area which was great to see and I only just resisted the urge for a vigil when i caught a familiar sight of the bamboo chairs stacked up ready to cross the rainbow bridge. Pool and pool area immaculately clean and tended to (which was amiss in 2023's hiccup). Bar staff friendly and efficient as ever George (tall George) is welcoming and very open to guest feedback. Please let him know what you are enjoying about your stay, he really is dedicated to offering a cultural relaxing stay (despite current world wide financial crisis and it's riple effect) Entertainment, ......now ..... as repeat guests I have to say that the family buzz around bingo, quiz and karaoke is and will only ever be felt at The Anastasia. Tony does such a wonderful job and I hope he will be there for many many years to come. The band are also really good, I hope that come August they will be received by more guests than I saw this year. I do feel that the reduction in entertainment allows for the guests to explore Stalis itself which is hugely important to its tourism. So I thank the Anastasia for giving guests that opportunity. Grounds were beautiful and some excellent landscaping this year which opens up the views and is another subtle change. Beautiful beautiful grounds. Staff amazing as ever. Cleaning staff do amazing even with a country wide water restriction. Always polite (special acknowledgement to Tanya and Tanya for last year and this) Kids club was excellent! €3 per day. The day is filled with activities. Aside from Kate who ran it on our first year we stayed, the lady this year is excellent in her role and seems well suited to looking after larger numbers of children of varying ages. Kids play area is being renovated and it's absence wasn't a huge impact on the fun my daughter had. Mini disco is still there when Tony is..... and this must continue, it's really the only thing relevant to engage children of an evening. As I say, we have booked to return in August to visit at the same time as friends and family. So Anastasia!.... you stole our hearts for another year! Recommendations....... Health and wellbeing Massage in Stalis on the beach front. Eat Greek The trinket shop nearly opposite the pharmacy with lots of jewellery and ceramics.... ran by Katerina. Επιλογες on google maps Safari Club! It was incredible. There is a new ish excursion centre opened again opposite the pharmacy, ran by Roger - genuinely reccomemd booking via them. Meropi Aqua still remains a firm favourite Elia for well presented soulvaki The donut man on the beach!!!

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“Not bad but not good”

Rooms: The rooms seem to vary in this hotel, I have visited before and the room previously was bigger, and a lot more modern. This time, our room was very outdated, up three flights of stairs and next to the noisy road so we requested to move which was dealt with well by the staff. Some rooms hav... more

Rooms: The rooms seem to vary in this hotel, I have visited before and the room previously was bigger, and a lot more modern. This time, our room was very outdated, up three flights of stairs and next to the noisy road so we requested to move which was dealt with well by the staff. Some rooms have a full sized balcony with shutter doors, others don’t have a balcony or any windows, which seems unfair when all standard rooms are the same price. The rooms were always clean, fresh bedding daily and the cleaners always tidied the room amazingly. A fridge is provided in the rooms which really comes in handy. It was difficult to get service/data in the room we were in. In the main reception/pool areas WiFi is available and works pretty well. Location: The location is good if you are ok with walking 10-15 minutes to local shops, restaurants, bars etc. 20 minute walk from malia which was great for us as young guests. To get anywhere you have to walk through an underpass which may be difficult with a pushchair/wheelchair. Hersonissos is also 10/15minute bus journey. Buses are regular and the bus stop is a 5/10 minute walk from hotel. Fairly close to Stalis beach, and lots of places to eat around there. Pool/facilities: The hotel has 2 full sized pools, and 2 smaller ones for kids. The pools were clean and big enough for the amount of guests. Safe for kids in the small pools and lots of sunbeds/seating around. No sunbed wars at all. The hotel was fully booked during our stay but there was still plenty of sunbeds available and the hotel never felt too busy which I was really happy with. Food: Breakfast was good. Standard continental breakfast with a lot to choose from. Drinks machine is provided at breakfast time. However we were shocked that at teatime you had to pay for drinks and the dispenser was taken out. Not sure if this is normal for half board, but I expected at least water to be available at teatime. Bar staff seemed very eager to get you to order drinks, and don’t like when you bring water bottles of your own. The nagged quite a lot for you to buy drinks. And also made you pay before bringing the drink, and it just disrupted mealtime. The wasn’t much options for teatime if you are fussy the basics are pasta, chips and salad. A lot of pork and meat, a vegetarian would struggle to have a decent meal. The desserts were also very underwhelming, simply ice cream and over ripe watermelon. The snack bar offered meals for lunch time, the prices were quite high and it was mainly just microwave meals such as toasties, pizzas, chips. Would definitely go out for lunch daily instead. Staff: Most of the encounters we had with staff were good. Barman and bar women were friendly and talkative. A bald man (think he’s the manager) walks round a lot during meal times and basically just looks at everyone which can be a bit intimidating and random. Konstantina and Leya were a great help to us when we had questions about buses etc, and were really approachable and friendly. Overall: I wouldn’t run to visit again, and I’d probably look for different hotels around the area if I was staying in Stalis again. The hotel is good, clean and the location is good but the food could definitely be improved and the rooms feel like a luck of the draw

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