Mitsis Laguna Resort & Spa - All Inclusive

“Great Visit to Mitsis laguna”

Great family holiday as always at Mitsis Laguna it never fails to impress. We were blessed with good weather again this year but we are never short of a warm welcome from all the staff which starts with George night reception and security Nikos and the reception team. Special thanks as always… more

Great family holiday as always at Mitsis Laguna it never fails to impress. We were blessed with good weather again this year but we are never short of a warm welcome from all the staff which starts with George night reception and security Nikos and the reception team. Special thanks as always to Olga Badar who is exceptional and ensures everything is perfect. Olekssandr Front office . George in the main restaurant. Many thanks to the specialist restaurants team Dimitri Johnney Spiros and all staff the food is better than ever . We look forward to seeing you all again soon . Have a well deserved rest.

less

“Fantastic hotel”

Very relaxing hotel, excellent selection of food. Nice to have a la carte options included. Lovely, clean heated pools. Lots of fun activities available. Staff friendly and professional. The music by the pool was entertaining but not overpowering.

“Relaxing in Crete”

Stayed at the end of October. Hotel is beautiful! Felt like I was entering a palace! The restaurant are fab and you have to try the orange pie in the creatan! Buffet is a buffet food is good but repetitive. The pizza at the buffet is the best I’ve ever had! Crepes and waffles are good - the s… more

Stayed at the end of October. Hotel is beautiful! Felt like I was entering a palace! The restaurant are fab and you have to try the orange pie in the creatan! Buffet is a buffet food is good but repetitive. The pizza at the buffet is the best I’ve ever had! Crepes and waffles are good - the staff are a bit moody but I’d say that’s probably because they were knackered as it was the end of the season! I did have a couple of pink bits of chicken that I didn’t eat. Room is lovely! Big and spaces, plenty of storage. Bathroom is good and you get a bath and a separate shower which is heaven! You get loads of drinks in the mini bar and it’s refilled daily! Entertainment of an evening was ok. Every night the same songs were played by different people though. Would be nice if they did things like quizzes or karaoke! Negatives- My bathroom wasn’t cleaned properly until my last day. There was a dead drain fly on the side of the bath my whole stay. I used the bath and over bath shower mostly, the first day I used the separate shower the layer of dust that came off the floor was immense. There are way too many sun beds around the main pool. You are literally sitting on top of each other. My biggest negative was the tiling in the main pool. I don’t know if they are going to be re- tiling the pool over the winter but honestly the state of floor in the pool was awful. One of the kids I was with picked up over the course of the 10 days atleast 300 tiles that were not attached but laying on the floor. This is a risk and I cut my foot a couple of times. Really relaxed at the hotel and overall was a lovely experience but that pool needs to be fixed

less

“Our 2nd but sadly will be our last stay”

This is our second stay at this hotel and sadly it will be our last. This year we stayed the last week of the season, we left on the very last day the hotel was open. And as such the standards had fallen, the activity timetable wasn’t kept to, there was no water polo at all ( my daughters favourit… more

This is our second stay at this hotel and sadly it will be our last. This year we stayed the last week of the season, we left on the very last day the hotel was open. And as such the standards had fallen, the activity timetable wasn’t kept to, there was no water polo at all ( my daughters favourite ) as pool missing so many tiles people are cutting feet. If the wonderful Toto had a day off nothing happened at all! There was zero entertainment. Evening shows 2 cancelled 1 replaced with an appalling magic act. Lots of machine in arcade broken. The ice cream freezer in the main restaurant was out of action for a few days. It was just all on its last legs. And from 11am on the last day all restaurants and food outlets were closed down! No way of getting lunch before heading to airport. The main reason we won’t return is the feral cats EVERYWHERE they are inside the restaurant, they jump on to peoples laps while eating without encouragement. Jumping on sunbeds there were at least 8 everywhere and nothing was done to discourage them. As someone who is scared due to a severe allergy. It will not be possible to stay here again.

less