Mitsis Cretan Village

“Fantastic family holiday”

Very happy with our stay there. This is the second time we visit a Mitsis hotel and, based on our experience, we would love to come back to this chain. The Mitsis Cretan Village felt indeed like a small, traditional village. Although it was full, it never felt overcrowded, there was always space ar… more

Very happy with our stay there. This is the second time we visit a Mitsis hotel and, based on our experience, we would love to come back to this chain. The Mitsis Cretan Village felt indeed like a small, traditional village. Although it was full, it never felt overcrowded, there was always space around the swimming pools and the beach. Plenty of space for plenty of activities. One can party or relax there, depending on their wish! This is something I appreciated lot! The staff was super friendly and helpful. Our flight was in the evening and although we had planned to visit Heraklion on that day, we decided to enjoy the day at the resort. The reservations department was very kind to help us with a late check-out in another room. Thanks a lot for the experience, Mitsis Cretan Village!

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“Amazing holiday”

Lovely place, great staff, amazing food and facilities. Cannot recommend this hotel enough. Cat lovers will adore this place. From the moment we arrived we were looked after by the great staff. Each evening had a different menu as well as the several different restaurants you can dine in. Tye b… more

Lovely place, great staff, amazing food and facilities. Cannot recommend this hotel enough. Cat lovers will adore this place. From the moment we arrived we were looked after by the great staff. Each evening had a different menu as well as the several different restaurants you can dine in. Tye bars offer great service and amazing cocktails.

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“Absolute Gem of a Hotel - you will not be disappointed!!!”

I cannot praise this hotel enough. Me and my partner stayed at the hotel from 30/09/2024 to 14/10/2024 and this was one of the best holidays/hotels we have stayed in - considering our experience last year. We read the reviews on this site and Facebook and there were mixed reviews which made us ner… more

I cannot praise this hotel enough. Me and my partner stayed at the hotel from 30/09/2024 to 14/10/2024 and this was one of the best holidays/hotels we have stayed in - considering our experience last year. We read the reviews on this site and Facebook and there were mixed reviews which made us nervous, considering our previous holiday. But I can assure you, please do not be put off by these reviews, because I am not sure if these people writing these reviews even stayed in the same place. There are 5 pools, so you have plenty to choose from, there is a quieter pool located at the far end of the hotel, but we attended there once, as there was not a close toilet to the area and it was very shaded. Apart from that, it was lovely. There is a pool with a slide which is brilliant for the children. The pool bar opens at 10am and the main pool bar opens at 9am, where they serve a variety of coffee, soft drinks and alcoholic drinks. There is a beach, but its fine pebbles not sand, so I would advise taking sea shoes as the further out you go it does get hard on your feet. Excellent for snorkeling. There is also jet skis and a sea sofa that you can use - this is not free of charge. FOOD - there are 2 a la cart restaurants and one is open down by the beach for lunch if you fancied something different from the buffet restaurant. The buffet restaurant serves all different selections of foods, but you are eating in there 3 times a day, this can get boring, but we were very happy with the food. There is also a little section for the kids to sit and eat and also pick their own food. Maria (Blonde) works in the buffet restaurants was so lovely to everyone and excellent with kids (we do not have kids) always greeted you with her beautiful smile. Vasa - the most beautiful soul ever - works in the Taverna La Pergola, she made both our visits the best ever and this was our favorite place to eat. Vasa even gifted us 3 bottles of wine when it was our time to come home and when we were leaving she gave me the biggest hug and I cried. Popi who worked in the main bar always knew what drinks you were having once you had been there a while and was always smiling and happy. If you ask her for a vodka and strawberry slush - you have your own Strawberry Daiquiri. DRINKS - there are no branded drinks, they use locally branded sprites and yes to anyone who is used to branded drinks, it does take a bit of getting used too, but after a few days, the drinks all tasted the same - and THEY DO PROSECCO if you are a Prosecco lover like me :-) MAIN BAR - the main bar opens at 5pm and you can get any drink that you want. There is a cocktail menu, where only 6 cocktails are listed but PLEASE ask the staff if they do more as THEY DO!!!! Porn Star Martini is the best. Maria (Brunette) who works in the main bar, always knew what we wanted and even informed us of more cocktails. Also if you are Aperol Spritz kind of person, then you will be in heaven here. ROOMS - We stayed in room 757 - bungalow with a sea view, and yes it was a dated room, but the view was stunning. The bed was so comfy, there is a hairdryer in the room and if you forget toiletries, there are shampoo, condition, shower gel and body lotion all in the bathroom - and they smell amazing. There is a mini bar which is restocked every 2 days, with water, 1x bottle of beer, 1x bottle of wine and can of pop. Our room was also cleaned everyday and we didn't even ask for this to be done. There is entertainment by the pool, aqua gym, yoga, water polo and much more. Of an evening there are singers and dancers in the main bar which is a lovely setting. The hotel is very dated and does need some tweaks and some TLC, but this hotel 100% deserves its 4 stars, the staff are wonderful and go above and beyond for everyone. I am certain this hotel doesn't sleep. The only thing I would say, if you have mobility issues, then this hotel might not be suitable for you, as its very hilly and has quite a lot of steps. But apart from that its beautiful. There are alot of cats around the hotel, but they do not bother you at all. We will return to this hotel - 100000% yes we will. We have booked to return to Crete next year and we are staying in the Mitsis Selection Laguna, but I know me and my partner will pop in to say hello to everyone. Thank you for an amazing holiday and an amazing stay.

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“A really lovely family holiday.”

This is a lovely place for a family holiday. Rooms and beds are really comfortable and we had an amazing sea view from the balcony. High quality toiletries were provided. The hotel is right on the beach - no roads to cross - with a nice beach restaurant. No problem getting a sun lounger. We s… more

This is a lovely place for a family holiday. Rooms and beds are really comfortable and we had an amazing sea view from the balcony. High quality toiletries were provided. The hotel is right on the beach - no roads to cross - with a nice beach restaurant. No problem getting a sun lounger. We spent a lot of time by the family pool which had a great water slide and a good bar. The pools are not heated but warm enough. Food is good with themed evenings - the self service main restaurant has a brilliant view and is a nice space to eat in. Good entertainment and staff are all lovely even at the tail end of the season. We took the mini train which goes from hotel reception which was a good family day out. There is also a nice (short) walk to a pretty (but closed) church which has wonderful panoramic views. Would really like to have given it 4.5 stars!

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