Blue Bay Resort Hotel

“Efcharisto poly Blue Bay”

This is our third time staying at the blue bay and once again had the most wonderful time. Transfer: The transfer from Heraklion airport to the Blue Bay travel time was around 30 minutes. Check in: Arrived around 2pm to a warm and friendly welcome. We were told we unfortunately had missed lunch,… more

This is our third time staying at the blue bay and once again had the most wonderful time. Transfer: The transfer from Heraklion airport to the Blue Bay travel time was around 30 minutes. Check in: Arrived around 2pm to a warm and friendly welcome. We were told we unfortunately had missed lunch, but were told there were ample snacks available at the pool bar but this wasn't a problem as we had eaten on the plane. Room: We were shown to our room with a full rundown of how the t.v, aircon etc operated. The room was immaculate. Beds remade everyday as were the towels changed likewise and the general cleaning was very thorough. Hotel and annexes: The main hotel is located on a hillside which makes views absolutely stunning. The sunrise and sunsets are amazing! The main hotel area has three pools, one pool bar, another bar which is open after 5pm located in the hotel itself near the reception, ideal for a pre dinner drink or post dinner drink. There is an annexe which is maybe one hundred yards from the main building which has it's own small pool. Another annexe is located up the hill...this has a chilled relaxing atmosphere if you want to get away from the main area. It also has a pool and a bar. All drinks, snacks are available here at the same time as in the main pool bar. Entertainment happened here on occasion as it was in the wonderful Amphitheatre, located next to the main building. Amenities: A local small beach with a couple of shops and tavernas five minutes from the hotel but any one with mobility problems, as it is a very steep hill down, should take advantage of the hotel courtesy shuttle bus which runs very regularly. There are spa facilities available on site and if you fancy a day trip away, this can be booked via the very helpful reception staff. A small shop in the main reception area, open is available for any essentials and the reception staff are available 24 hours a day. Food: The restaurant caters for all tastes. Continental breakfast, full English if you wish. There is a fantastic range of lunch and evening meals, which should cover any ones tastes. During the day, available at the 2 pool bars there is a massive variation of snacks available ...ice cream included. If you decide to go out for the day on a trip, the hotel, on request, will provide you, as they did us, with an early breakfast and/or packed lunch. Staff: From management to maintenance these people are the back bone of the hotel. Nothing is too much trouble for them. They are there for you whatever you may need. They are so very accommodating. We would like to personally thank all the customer facing staff and a massive thank you to the people behind the scenes, e.g, domestic staff, maintenance staff, chefs and everyone you don't see but help towards the smooth running of this brilliant hotel. It was a wonderful gesture of the management, before we left, to come and ask if there was anything that they could do to improve our stay...we gave a resounding No. How can you improve, as we perceived our stay , heavenly. x Footnote: To anyone who reads this review that we had the pleasure of meeting during our 12 night stay, for all the laughs, the conversation and the happiness you brought us. Thank you. x Blue Bay: Thank you so so very much for making us feel a part of a family and not just holiday guests. See you next year!. Ta leme Syntoma From a very respectful Kathryn and Andrew xx

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