Regina Experimental Biarritz

“Very nice modern place in quiet surrounding”

We come regularly to Biarritz and normally stayed at Radisson. We decided to try Refina experimental, eventhough is a bit out of city center. Actually goes quite fast to walk into the city so we didnt regret our choice. Nice deco and modern touch. We tried the spa which was very professional. A... more

We come regularly to Biarritz and normally stayed at Radisson. We decided to try Refina experimental, eventhough is a bit out of city center. Actually goes quite fast to walk into the city so we didnt regret our choice. Nice deco and modern touch. We tried the spa which was very professional. Also tried there excellent healthy herbal teas from Mana Bella (which you. can also buy there). Very attentive and service minded staff. We also tried the restaurant Frenchie which was excellent. All in all we truly enjoyed our stay in this hotel. Will come back.

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“Very stylish (art deco) hotel - highly recommended”

We stayed in mid September, choosing this hotel from reading reviews, its quiet location and outside pool. Reception staff were all excellent, very friendly and helpful with suggestions and answers to our holiday questions. The hotel building is a stunning art deco design with a spectacular huge ... more

We stayed in mid September, choosing this hotel from reading reviews, its quiet location and outside pool. Reception staff were all excellent, very friendly and helpful with suggestions and answers to our holiday questions. The hotel building is a stunning art deco design with a spectacular huge central atrium containing many sofas and tables, a bar area that leads into the restaurant area. We sat outside for breakfast ( weather permitting !) and the breakfast quality and varied selection of hot and cold food was superb. The golf room was lovely with views of the near-by golf course with countryside views in the distance. The room was a good size with an excellent bathroom, 2 basins, separate toilet,( + large flat walk-in shower). Lots of storage for clothes, a safe and fridge. Many room options in this hotel- the front facing sea- view rooms are brilliant for example. A large outside pool sunbathing area is an advantage for this hotel. The luxurious sun beds are the most comfortable we’ve used. The hotel location as reviews mention is at the top end of a very long hill from the centre. It takes about 10-15 minutes. 2 walking options; one is to walk along the main road path all the way or secondly to walk down the path for about 5 minutes then take one of the steep wide steps on the right of the main path down to the beach/ promenade and continue walking on a wide flat beach promenade all the way to the centre. ( one note - there is an area near the Hotel du Palais when the promenade goes under the hotel and where the waves come up to this path and the sea does make this part wet when the tide is high and sea is rough). The walk back uphill is a slow hard walk along the main road path or again use the flat promenade then take the steep steps up to the main road path again where you walk for the last 5 minutes to the hotel. The locals mostly cycle using electric bikes - you know why after walking around! There is an excellent free bus (N11) that stops outside the hotel and goes directly into the centre ( the return bus stop is outside too). It’s perfect except that it doesn’t run very late in evening. Getting the local taxis in Biarritz is near impossible - not many and they don’t always turn-up. Also they’ve resisted other competition from Uber etc ( even less of these & again not reliable) so that is a major negative for us in this town. We used the excellent buses and train services ( e.g. direct bus to Bayonne & train to Saint Jean de Luz) . The uphill location could be difficult for some people but the quiet location and the hotel facilities and proximity to the lovely walk to the lighthouse area close by are advantages to smaller central hotels. A luxury hotel with excellent staff. Highly recommended.

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“Gorgeous”

Gorgeous, sumptuous hotel! We spent 10 fab nights here and even in bad weather we could sit in the most fabulous hotel bar and read and relax. Beds are good and the design of the place is just a feast for the eyes! It is a little way out of the main town - about 1km but there is a free bus eve... more

Gorgeous, sumptuous hotel! We spent 10 fab nights here and even in bad weather we could sit in the most fabulous hotel bar and read and relax. Beds are good and the design of the place is just a feast for the eyes! It is a little way out of the main town - about 1km but there is a free bus every half hour N11 although it ends at 7.30pm. We never found any problem getting a taxi back up later in the evening. Loved the pool area and the attendants brought lovely lunches and cocktails on request. We are twice in the restaurant which was exceptional and the one breakfast we had was extensive and lovely too! All of the staff were focused on giving great customer service! Just lovely really and would definitely return.

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“Biarritz amazing , staff fantastic but overall work to do to get this hotel right”

This hotel stands proud near the lighthouse in beautiful Biarritz. We expected great things , not put off at all by the position of the hotel as we are fit and well and enjoyed the walk into town and back . We did not like our first room which was very small . To be honest I think if I was criti... more

This hotel stands proud near the lighthouse in beautiful Biarritz. We expected great things , not put off at all by the position of the hotel as we are fit and well and enjoyed the walk into town and back . We did not like our first room which was very small . To be honest I think if I was critical the hotel could do much better on their website explaining the room set up . We like a king bed which we got , but there was not enough storage space and no walking around space at all . Reception dealt with our request well and my husband checked the room an ocean suite which was lovely but after we got unpacked I realised the room was huge but the bed was a normal double . My hubby at this point refused to move again so we put up with it for the 4 days . We did pay for the upgrade . I like a hotel that explains what you get . Eg cosy room Etc which was what our first room certainly was . On to better things . The staff first and foremost were fabulous very cheery and helpful . The pool was gorgeous and we enjoyed a few hours every afternoon sitting out . Breakfast was good but not great . Would have loved a fresh cooking station for omelettes fresh eggs .. no variety the exact same every day and where were the glorious French baguettes and croissants. None in sight except tiny croissants that to be honest were not that great . We had one dinner In Frenchie restaurant which was absolutely fabulous best of stay . Finally to end the hotel is good overall but I thought it lacked a bit of atmosphere. It was quiet, piano player one night but not enough for us to stay in more than the one night . It’s a shame . Biarritz is amazing just can’t quite decide if I would stay in the Regina again.

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