Mercure Nice Promenade Des Anglais

“I’ll be back”

I’m an Accor member, stay at their Mercures and Novotels all over Europe. Mercures especially can be very inconsistent. This one was a good one. Expensive (as expected in August), but good overall. I like the Mercure beds and pillows, the room (privilege seaview) was spacious, the bathroom too. Ne… more

I’m an Accor member, stay at their Mercures and Novotels all over Europe. Mercures especially can be very inconsistent. This one was a good one. Expensive (as expected in August), but good overall. I like the Mercure beds and pillows, the room (privilege seaview) was spacious, the bathroom too. Nespresso machine is always a plus. Enough closet space too. Sockets ok (would have liked some usb sockets in 2024 though). Windows can open and there’s a small balcony (you can stand outside, not sit). Fridge too. There was a lounge chair construction attached to the desk which was more arty than actually comfortable, but I moved the small table and chair to the balcony door and that worked. Minus in the bathroom: smelly slow running shower drain (not unusual in Mercures and Novotels). And a bit too much mould to my liking. Elsewhere in the room there was dirt too. Would be nice if they would totally deep clean their rooms one by one in winter, beyond what a housekeeper on a tight schedule can so (respect to those people, always). Breakfast was good. Plenty of healthy options (7-8 different fruits, lots of nuts and seeds too, you can make your own eggs in mini-pans etc). Free steel water bottle and free water fountains on every floor. Friendly, helpful staff (I’ve read some negative reviews here, so I’m only speaking from my experience). Airco was remarkably good (it often isn’t in France). And of course, the location is what you really pay for. By the sea, plenty of restaurants nearby, supermarket and pharmacies within a 5 minute walk, 5 minutes from the Cours Seleya market. I’m going to stay here again. Although maybe not in August next time.

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“Disappointingly run down”

Hotel is disappointingly run down and scruffy and in need of refurbishment. Corridors and room smelt of old carpet and were in need of serious updating. Two lights out in bathroom, dirty towel left from previous guest, toilet seat did not fit properly and no body lotion though two hair conditioner… more

Hotel is disappointingly run down and scruffy and in need of refurbishment. Corridors and room smelt of old carpet and were in need of serious updating. Two lights out in bathroom, dirty towel left from previous guest, toilet seat did not fit properly and no body lotion though two hair conditioners! Front desk staff were nice and helpful and the location is good but for what i paid i could have stayed in a much better hotel. I would not recommend or go back.

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“Bit of a let down”

I want to like this hotel, as the staff were pretty nice. But I just feel like it is a big chain that does nothing but want to cut costs. Before I start with the negatives, it did have great block out blinds and sound proof glass. This blocked out 90% of noise and light from the bustling street be… more

I want to like this hotel, as the staff were pretty nice. But I just feel like it is a big chain that does nothing but want to cut costs. Before I start with the negatives, it did have great block out blinds and sound proof glass. This blocked out 90% of noise and light from the bustling street below. Now I get the whole ‘you don’t really need fresh towels everyday’ thing. But paper cups? Even in the mini-bar? Who wants to pay good money for a hotel and then make a coffee from a Nespresso machine into a paper cup with a wooden stick stirrer? It’s also handy to have a teaspoon for example to easy personally bought snacks. Unfortunately, this is just illustrative of further disappointments. CLEANLINESS - overall it just didn’t feel very clean. The towels were old and thin, the water bins didn’t have bags (where do I put my used floss). The ceiling above the shower had grime and hair that wasn’t mine. Overall I would not book this hotel again.

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