Novotel Bordeaux Centre

“An Urban Oasis”

Conveniently located just minutes from the Palais de Justice tram stop, this hotel offers easy access to both Bordeaux’s city center and the airport. With several supermarkets nearby and the Meriadeck Mall a short walk away, everything you need is within reach. For those looking to explore, a 20-mi… more

Conveniently located just minutes from the Palais de Justice tram stop, this hotel offers easy access to both Bordeaux’s city center and the airport. With several supermarkets nearby and the Meriadeck Mall a short walk away, everything you need is within reach. For those looking to explore, a 20-minute walk takes you to the famous Rue Sainte-Catherine shopping street. The hotel's brutalist exterior might receive mixed reactions, but step inside and you’re greeted with a modern, chic atmosphere. Contemporary furnishings, neon accents, and playful touches like pinball machines and table football create a youthful, energetic feel. The lobby provides a variety of seating areas, from workstations to lounge spaces, which extend into the bar and restaurant area, complete with a terrace for outdoor seating. Check-in was smooth and welcoming, with a complimentary upgrade to a privilege room, courtesy of my Accor status. The room was well-appointed, featuring plush furnishings and all the modern conveniences, including a Nespresso machine, mini-fridge, and a large, comfortable bed. The lighting options and bedside charging points added extra convenience. While the bathroom was modern and functional, it lacked a rain shower, which has become a standard expectation in many hotels. A notable aspect of the hotel is its commitment to eco-friendly practices. From offering a donation in lieu of room cleaning to reducing paper waste with engraved wooden signage for room information, it’s clear they are making a real effort toward sustainability. Overall, a wonderful stay that combines modern comfort with thoughtful design, making it an excellent choice for both business and leisure travelers.

less

“great experience!!”

really good hotel at 10 mins from the city center! great staff, we were welcomed from a really gentle guy with a great english (nit granted in france). the room is pretty huge and comfortable, also the bathroom is ok. the unique thing that we didnt appreciate is that there was no eletrical socket i… more

really good hotel at 10 mins from the city center! great staff, we were welcomed from a really gentle guy with a great english (nit granted in france). the room is pretty huge and comfortable, also the bathroom is ok. the unique thing that we didnt appreciate is that there was no eletrical socket in the bathroom and only 2 in the room. great the hall of the hotel..still a really good experience overall!

less

“Great location. Great staff.”

I enjoyed my stay at this convenient hotel. It is getting a little dated but is still okay and reasonable for the price, although will need some work very soon to maintain the Novotel brand standard. The hotel is easy walking distance to the shopping mall at Meriadeck and only a little further on … more

I enjoyed my stay at this convenient hotel. It is getting a little dated but is still okay and reasonable for the price, although will need some work very soon to maintain the Novotel brand standard. The hotel is easy walking distance to the shopping mall at Meriadeck and only a little further on foot to the main city centre shopping district and historic attractions. The hotel restaurant is good, although it would be great help if the menu was printed with even a little English language guidance - the staff there were helpful with assisting me to find what I liked, except one who said it was in French only and made no effort to offer guidance. Rooms are comfortable and cleaned well every day. I have two comments of constructive feedback for management. Firstly, the mugs provided in the rooms for hot drinks are unable to be used as they do not have handles. Plus, mine had chips in them and need to be thrown out. I had to ask to borrow a mug with handle from the restaurant. What is the point of a mug that can't be used? Secondly, as an Accor Diamond loyalty member it is the usual custom to receive an appropriate welcome amenity at each hotel. Nothing was provided here to recognise this status. This needs some attention in planning at management level. Overall, I am happy with the stay but hope you can consider my suggestions.

less

“Average and Adequate”

Good sized, clean room and quite well located for the price. But there’s definitely room for improvement. Our room was in need of some maintenance - the shower leaked and the toilet flush needed attention. This should have been picked up when cleaning/preparing the room for guests. On arrival, ch… more

Good sized, clean room and quite well located for the price. But there’s definitely room for improvement. Our room was in need of some maintenance - the shower leaked and the toilet flush needed attention. This should have been picked up when cleaning/preparing the room for guests. On arrival, check in was ok but could have been friendlier. We were offered a refillable bottle for water, but only one between the two of us, which seemed odd, though a second was provided later when I requested it. On the other hand, our friends checking in at the same time, didn’t get offered a bottle at all but did receive a map and guidance on what to do, where as we weren’t. Small things but training would perhaps result in a more consistent, professional welcome. The late checkout option proved farcical. Having paid €50 to checkout at 4pm, we discovered on the day of our departure that our keys no longer worked. There was a long queue at reception but after a short wait, I did get given one that worked. After lunch, we decided to have a rest before our journey, only to be interrupted three times by housekeeping staff within half an hour, despite the ‘do not disturb’ on the door. The last staff member to interrupt our rest seemed quite peeved that we were there. Clearly, a late checkout option only works if the fact that customers have paid for it is communicated to staff. Overall, not a terrible experience, but neither was it particularly memorable for the right reasons. I probably wouldn’t return.

less