Hotel Mercure Ajaccio

“Convenient location with good amenities/service”

As members of a 24-strong Great Rail Journeys Group, my wife and myself are nearing the end of a 2 day stay at the Mercure Ajaccio Hotel. The property is located opposite the Port and a short walk (10 & 15 mins respectively) to both the Railway Station (our Group arrived from Calvi) and the town c… more

As members of a 24-strong Great Rail Journeys Group, my wife and myself are nearing the end of a 2 day stay at the Mercure Ajaccio Hotel. The property is located opposite the Port and a short walk (10 & 15 mins respectively) to both the Railway Station (our Group arrived from Calvi) and the town centre. There are also many bars, restaurants & supermarkets nearby but my advice Is to stick to the main roads when walking as it’s easy to lose one’s bearings in the side streets. The rooms are perfectly adequate - with all the usual amenities (I particularly liked the walk-in shower and plenty of hot water) and the staff most amendable This was very much so in the Breakfast area on the 2nd Floor - adjacent to the swimming pool - where tge 2 ladies could not have been more helpful. All in all, a most comfortable stay and I certainly would be happy to return.

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“Well situated..”

Review Dear Jean Marc Santarelli Thanks for requesting a review, we would have liked the opportunity to meet you face to face during our visit which we had requested. Unfortunately the request was initially refused. Therefore, I’d given my personal email requesting maybe we could arrange somethin… more

Review Dear Jean Marc Santarelli Thanks for requesting a review, we would have liked the opportunity to meet you face to face during our visit which we had requested. Unfortunately the request was initially refused. Therefore, I’d given my personal email requesting maybe we could arrange something between ourselves. I can only assume that also didn’t take place. The second day into our visit we were advised you would meet us for a coffee the next day, which also didn’t materialise. At this point we presumed there was no intention to meet us which we found both rude and disappointing. The front desk manager was at best off hand with us, however, Enzo was extremely helpful and pleasant. Thank you Enzo With respect to our visit we thoroughly enjoyed with a few exceptions. The room upgrade was very much appreciated, thank you for that. We were a little surprised as a Accor Platinum member to find out the hotel only offers one welcome drink for a booking of two. In our experience typically two drinks would have been provided. The bar opening hours also seemed a little limited also. To add to our disappointment the hotel through out our visit was unable to provide ice for us. At one point to our shock it was suggested we go to the shop and buy some and the hotel would put it in the freezer for us. Which being blunt for a 4 star hotel we don’t feel this an appropriate approach. It became obvious 5 days into the holiday the pool needed attention. This was identified by Marie-Xaviere Pinelli. The solution was to throw a robotic type machine into the pool and call the pool man. There was no indication if the pool was then closed, we presumed it was. This at early afternoon and remained the situation (4 hours) until the pool man arrived. Again not the expectation from a 4 star facility. Overall, we didn’t feel the experience met a 4 star Accor facility.

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“Not the best mercure”

Very much out of town 15 euro taxi to restaurants each way .nothing near hotel apart from small supermarket andpoor bakery . Breakfast was good with 2 pleasant ladies . €5fora beach towel of poor. Quality ,not refundable ! Small shallow pool.Reception staff were not the best . Would not recommend a… more

Very much out of town 15 euro taxi to restaurants each way .nothing near hotel apart from small supermarket andpoor bakery . Breakfast was good with 2 pleasant ladies . €5fora beach towel of poor. Quality ,not refundable ! Small shallow pool.Reception staff were not the best . Would not recommend as other hotels seemed more attractive .

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