Rehana Sharm Resort - Aqua Park & Spa - Families & Couples Only

“Nice place”

Very nice place. Animations led by animators were great. Francisco and Mr. X and Khaled are the best hosts, fun with them is the best. Good contact with the service, they always help. A lot of interesting trips are proposed at the hotel. Large beach with sunbeds and a bar, It is worth coming here. … more

Very nice place. Animations led by animators were great. Francisco and Mr. X and Khaled are the best hosts, fun with them is the best. Good contact with the service, they always help. A lot of interesting trips are proposed at the hotel. Large beach with sunbeds and a bar, It is worth coming here. It is very warm

less

“🌠”

Lovely hotel the cleaner we had regular was excellent 👌 we had a lovely time the restaurant manager was very polite and we'd recommend it to any body the beds was big and comfortable the air con was very good rooms spacious all very hard workers bar staff disappointed on drinks only very clean hote… more

Lovely hotel the cleaner we had regular was excellent 👌 we had a lovely time the restaurant manager was very polite and we'd recommend it to any body the beds was big and comfortable the air con was very good rooms spacious all very hard workers bar staff disappointed on drinks only very clean hotel 🛏️ beautiful gardens pools scenes for photos food was ok the chips English chips was great and the fresh fish cooked as you wait and pasta overall good 👍😊 we will return to sharm in the future

less

“The good, the bad and the ugly”

Let me deal with the positives first. The two waiters that looked after us in the main restaurant - Ehab and Mahmoud were exceptional in their attention. Nothing was too much trouble and we were treated like royalty. The food in the restaurant was good at times, average at others but at no time, a… more

Let me deal with the positives first. The two waiters that looked after us in the main restaurant - Ehab and Mahmoud were exceptional in their attention. Nothing was too much trouble and we were treated like royalty. The food in the restaurant was good at times, average at others but at no time, across any meal were there no passable options for us. The first room we were allocated was awful but when we complained the front desk staff sorted another room the same day. Our room was cleaned to a high standard daily and the towels arranged into a variety of shapes with flower petals added. A nice touch. Now I’m afraid the negatives which outweigh the good bits. The achoholic drinks in the three main bars were, in the main, served in the flimsiest plastic cups imaginable- think children’s birthday party. The beer was from bottles that were kept out in the open so invariably warm and poured vertically so you only got half of a small plastic cup of beer and froth. Getting tonic as a mixer was a lottery - for the most part it wasn’t available! Ditto ice - needed if the temperature is high 30’s. And if you wanted wine with your meal, it was a chargeable item. This needs resolving. It’s unfair on the helpful staff. The provided towels for beach and pool were fraying and hard, clean but not at all fluffy and soft. Mosquitos were a major issue - everyone was itching and in discomfort to the point where it made some British guests (we were the minority by some way) ill where the bites blistered. Spraying bushes would sort this. The infrastructure of the hotel is tired too snd scruffy in places, especially when compared to the other hotels including its sister across the street. The pool we used (outside our room) was not cleaned daily and I had to complain to get it cleaned on our last day. Add having to share your holiday with some of the rudest individuals I’ve ever encountered from a certain large country in the very east of Europe who would push in, shout over you, scream at staff and generally be obnoxious wasn’t the hotels fault but I mention it to raise awareness for British visitors. In summary I have to say that overall, the holiday was decent value for money and I bore this in mind when raising my concerns. Sharm is a fun place and the snorkelling trip to Ras Mohammed reef was a life experience that was fantastic. Despite the efforts of our wonderful waiters, we’d go back to Sharm but not this hotel unfortunately.

less