Pickalbatros Royal Moderna Resort

“We love the RAM”

This was our 4th stay at this hotel which speaks for itself. I emailed with some special requests a couple of weeks before travel and was greeted by 2 very friendly welcoming members of the reception staff who immediately brought up my email. We felt welcomed from the first minute we arrived! We w… more

This was our 4th stay at this hotel which speaks for itself. I emailed with some special requests a couple of weeks before travel and was greeted by 2 very friendly welcoming members of the reception staff who immediately brought up my email. We felt welcomed from the first minute we arrived! We were told they could accommodate our requests for the rooms near our previous stay location or we could choose the Royal Suite and we couldn't decide so the staff member took us to see the Royal Suite. Of course we chose this option! Huge room with two bedrooms, 2 bathrooms, living area and 3 balconies, it was perfect for our family of 5. The room was decorated well, had everything we needed and was kept so clean by our room cleaner. He was always so happy to see us and nothing was too much trouble - the towel art and flowers were beautiful! The hotel is kept so clean, staff are constantly cleaning everywhere and the gardens are pristine. We cannot fault the food at this hotel at all, the choice is immense! We could have chosen about 20 different meals at each meal time and all were cooked well. The chefs seem genuinely proud of their food and encourage you to try new things. Big tip- eat in the Tagine restaurant! It's quieter in there, the service is brilliant and the food is so good! Special shout out to Esmat who always made sure we had a table and before we sat down he was there with our drink order without even having ti ask him. The cheese pie and sweet pie is to die for ! Also the national dessert Om Ali is delicious! We found sitting in here the kids could nip to the Italian to get fresh made pasta or pizza also and we could all eat together. There is so much choice for even the pickiest of eaters, Club MC at the beach is open at lunch if you want a simple burger, fries, pizza etc for a quick lunch also. The columbus coffee bar does lovely jot drinks and also has cakes and ice cream between 3-5pm, we enjoyed sitting here to unwind with a sweet treat before getting ready for our evening. I don't drink alcohol generally however my husband said the beer was fine and my daughter had a few cocktails which she liked, these drinks are best in the sports bar where the bar man makes a good mojito. The air con in the sports bar is lovely! The kids enjoyed playing mini golf, boules and ping pong in the evenings and we enjoyed sitting at the bear bar with a shisha a few times also (£8 extra for the shisha). Big shout out to Osama at the beach bar, we have known him since our first stay back in 2014. Osama is a gem, lovely guy, nothing is too much trouble and he takes the time to say hello. We spent most of our time at the beach as we love to snorkel and we enjoyed morning walks along the jetty. We seen sting rays, lion fish, puffer fish among many,many others! The water is crystal clear and as blue as any waters we have seen in the Caribbean. Our friend Muhammed Ahmed (in the pictures I have posted) is the star of the beach! Whilst we met him last year at the aqua Park he was on the beach this time. This guy works so hard and is full of energy and always stops to have a friendly chat which we really loved. Muhammed made us feel so welcome and we feel like we have made a genuine friend. He helped us in anyway he could and is an asset to the hotel !! The hotel wouldn't be the same with out him there. Tip- go and watch the sunrise it is BEAUTIFUL! The hotel is always improving and has added the beach swings and beach beanbags this time, both great additions, they really think of everything. The security on the beach were also incredibly helpful and friendly , I didn't get his name but one of them called me miss hannah! He was great. Mohammed Baisony is another person we cannot fail to mention, he helped us with everything from sunbeds to security. Another gem staff member is Shenouda, he took the time to come and find us to make sure all was well, even when we were on the beach or jetty. We felt like we could call on him anytime and enjoyed our chats woth him. Another huge asset to the hotel! We done the cairo by air trip with Falcon, couldn't recommend it more, it was the best trip we have ever done anywhere such a great experience. Overall you will struggle to find a hotel that beats the Royal Albatros, this was our 4th stay but it will not be our last! See you all next time !

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