Parrotel Aquapark Resort

“Great service, no frills hotel”

We had a good stay at Parrotel Aqua Park Resort. The rooms are what you would expect with most Egyptian hotels. A little outdated and patched up but generally clean, comfortable and with good aircon. No issue with it as a base, if you want a fancy new room to sit in all day there are other places… more

We had a good stay at Parrotel Aqua Park Resort. The rooms are what you would expect with most Egyptian hotels. A little outdated and patched up but generally clean, comfortable and with good aircon. No issue with it as a base, if you want a fancy new room to sit in all day there are other places. Nice view from balconies, powerful shower, rooms cleaned daily and water replenished. Like other reviews, you can see the hotel is mostly used by Russian visitors (not a problem, but don't be shocked with people pushing in, shouting etc - Different culture) ⭐️That said, we found that all the staff were very welcoming for English/Welsh guests and many spoke good English which we were thankful for. They are also aware of the behaviour of others and didn't mind helping with grabbing drinks or finding you a table! ⭐️The food was generally good, international and always something that we liked. If you do struggle they can prepare something for you (we got treated to a chicken curry which it seems is very popular for English guests). 🍳Breakfast - Fresh eggs, toast, pastries, pancakes, cereal, fruit, yoghurt, porridge and all of the vegetables/cheese/meats/chicken sausage you would expect at an international buffet. 🍗Lunch - Various meat and seafood options along with vegetable tagines, steamed veg and rice/potato/bread options. Desserts and fruit. 🥘Dinner - Much the same as lunch but with the addition of fresh carved meats or fish, meat from the grill outside and some variation of pizza or pie. Desserts, hot deserts outside and fruits. ⭐️We must mention Mohamed in the restaurant who took care of us in the afternoon/evening. Would recommend finding him if you need help. The other staff in the restaurant were also very good, polite and attentive without being intrusive. We were very happy with the service here. ⭐️Plenty of sunbeds for this time of year, we were often the only few out there, and Jimmy at the pool made sure we had all the towels we needed ready each day. ⭐️At the bar, Yousef was excellent - Keeps drinks topped up, always up for a chat and will put on any music you like. We found him to be friendly and good fun, you can see he has worked hard with his service and languages to really make guests feel at home. Again, we would recommend finding him if you need anything. A couple of things to improve: 🚩The pools were too cold but they did mention these were due to be heated after we left (bit of a shame but swimming wasn't our priority). 🚩Some maintenance required on the room door which jammed. Concierge aware upon arrival so hopefully gets sorted later. 🚩Reception desk is polite but at times a little harder to communicate. Easier to talk to the other members of staff mentioned. We did not spend time in the aqua park or with entertainment so cannot comment on these, but people seemed to be enjoying themselves. Overall a lovely stay to enjoy some winter sunshine, it is not a luxury resort but it is a friendly, reasonably priced destination with lots to offer. We didn't have issues with bugs or mosquitos, they offer sprays if you need them. The area is close to the airport, with a beach nearby, shops and lots of lights up for festive season. You can see why people return, and we are glad we went and made our own minds up! The service is what really made this holiday great for us.

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“My winter vacation”

The hotel is cozy, but needs to renovate. Stuff was pleasant and caring (especially Yousef). It was allowed to stay for a few hours longer without additional payment when we checked out. Unfortunately evening animation wasn’t quality as usual, that’s why evenings would have been boring if I had … more

The hotel is cozy, but needs to renovate. Stuff was pleasant and caring (especially Yousef). It was allowed to stay for a few hours longer without additional payment when we checked out. Unfortunately evening animation wasn’t quality as usual, that’s why evenings would have been boring if I had been alone there. And a lot of russian music sounded everywhere. There was very windy and a lot of mosquitos in the evening.

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