Oriental Rivoli Hotel & SPA

“Love this place”

We just stayed at this hotel for 1 week and really enjoyed being here Animation team were great they took us out to the club every night and looked after us ensuing we got home safe The food was good The room was clean and comfortable All the staff were very present and helped with any questi... more

We just stayed at this hotel for 1 week and really enjoyed being here Animation team were great they took us out to the club every night and looked after us ensuing we got home safe The food was good The room was clean and comfortable All the staff were very present and helped with any questions I would 100% recommend staying here

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“My stay”

I returned on Wednesday back home after a 10 nights stay at the hotel. Here now my review. Before booking this hotel, I knew what to expect, as I was living for many years in Sharm. Unfortunately, as many hotels in Sharm there is no investment in TLC programs. Check in was fast und you will be ... more

I returned on Wednesday back home after a 10 nights stay at the hotel. Here now my review. Before booking this hotel, I knew what to expect, as I was living for many years in Sharm. Unfortunately, as many hotels in Sharm there is no investment in TLC programs. Check in was fast und you will be provided by your AI concept. The bellman then takes you to your room and will explain you the allocation of restaurants and bars, etc. Rooms I have had a small tour through the hotel when it was taken over from Tropicana and been renovated. The rooms back then looked amazing but time took its toll and they look tired now. The bathroom was ok but a toilet brush was missing, so it is embarrassing when the houseman had to clean up the bowl. Upon arrival there was some dust underneath the wardrobe, the bathroom mirror was also not cleaned well and the soap dispenser had dried soap around the pump. What I also noticed was that the bedside lamp’s cord was fixed with tape. There is a small flat screen telly with several channels, however it is placed on the dressing table in front of the mirror. Why do they not fix them on the wall? Further you are provided with a small kettle, tea and sugar. If you like to have your morning coffee on the balcony, just go to the supermarket and buy some instant coffee. Please be careful when using the kettle, as the cord is very short and you have to use the same plug as of the telly. A free safety deposit box and a mini fridge is provided in the room with bottled water upon arrival. Just a thank you to Alaa the houseman, who did some nice decorations and cleaned the room well. Restaurant Breakfast lunch and dinner is served here. As the restaurant is small, so is the buffet, however there is always something you will like. Pasta, rice, potatoes, vegetables, salads etc., not to forget the pastries. On the terrace of the restaurant you will find the life cooking station, where the chef will prepare eggs and pancakes for breakfast, chicken, fish, pasta etc for dinner. At one of the dinners (different themes each day), they have had Shawerma wraps - very delicious. What annoyed me was, that the waiting staff used their mobile phones during the operation time. Addressed it to one of the managers, phones were banned and the service was more attentive. As I travelled on my own, the staff were very reserved at the beginning but it has been changed during my stay. So, also here a thank you to all the waiting and kitchen staff for the service provided. Be careful when leaving unattended food on your table at breakfast and lunch time. The crows are an annoyance everywhere in Sharm and very clever. A staff member from Pest control will cease them with a stick. Filtered coffee (tasted awful), tea, the usual soft drinks and juice (mostly powdered) are available. In the AI concept is mentioned an A la carte restaurant. Unfortunately it is not working as guests are not interested. Bars/Pools There are 3 pools in the hotel area, whereby one is heated during the winter time with cloudy water. I mostly stayed at the pool closed to the reception and enjoyed the sun. Bars - 2 at pools which are serving non- and local alcoholic drinks, as well a bar next to the reception with international alcoholic beverages and fresh juices at extra charge. Entertainment It was the usual hotel entertainment. Oriental show, belly dancer, Tanura, competitions, fire show etc. Mika is a very bubbly girl and is doing her best in motivating the guests on the daily activities. The DJ during the evening entertainment with his funny accent is annoying. The clientele of the hotel is mixed - lots of Italians, some British, Egyptian and few Germans. Would I recommend the hotel? Why not. If you have a small budget, this hotel is for you. Go with an open mind and enjoy the weather of Egypt. As the hotel is allocated in Naama Bay, it will be only a short walk into town with its restaurants, bars, shops and evening entertainment. Sales men for excursions, from Spa and the beauty salon walking around the pools and offering their service. I went for some massage at the Spa and quite enjoyed it. I highly can recommend Hannan, she did a nice job. Tipping - this is up to you. Take Dollar or Euro notes with you, as the staff will exchange it on a better rate as in the bank. I haven´t tipped the staff during my stay, only at the end I handed some Euro to the manager in charge. Tummy bugs – I haven’t had at any time during my stay an upset tummy. Please put on mind you are not home. For sure you will try different types of food whilst on holiday and you also will have a few drinks with ice cubes as it is already hot in Egypt. This is mostly what causes an upset tummy, as well the AC in the room, which we European are not use to. Drink plenty of water, don’t stay too long in the heat and set the AC in the room at 23 degrees. I like to say a big Thank You to Eslam from the reception, with who I had a nice chat from time to time. If you have any question he will definitely assist you. Thank you and good luck to everyone at the hotel

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