Gorgonia Beach Resort

“Dreaming and relaxing”

Very nice place to go. Have been there twice and I surely come again. Everything in wonderful: resort, beach, see and rift for snorkeling, animation, food and drink, housekeeping and all the rest. What about any more? Anything else. You have to visit it!

“My opinion to the gorgonia beach resort in marsa alam. The best and most beautiful vacation for me from all my vacation!”

I love the hotel! Beautiful beachview right infront of my room. Best Animation team with amazing Shows everyday. Beautiful ocean with turtles, rays and lots of fish. Good and varied food with lots of tasty fruits everyday. Amazing dancers and very kind people :)

“Beautiful hotel but disappointed by the service”

The hotel is beautiful with beautiful gardens and very aesthetic architecture. The way bungalows are disposed guarantees everyone easy and fast access to beach and pool. Room was spacious with pretty view on the garden. Good air conditioning, very necessary with this extreme heat 36 degrees Celcius… more

The hotel is beautiful with beautiful gardens and very aesthetic architecture. The way bungalows are disposed guarantees everyone easy and fast access to beach and pool. Room was spacious with pretty view on the garden. Good air conditioning, very necessary with this extreme heat 36 degrees Celcius in September. The room and bathroom is pretty but not luxurious and a bit old. One should not be thinicky on details. Shower was difficult to regulate. The location of the hotel was ideal for snorkeling. We went twice on a one day excursion for snorkeling, but our best experiences were in fact at the hotel. No need to go further. We saw the most different species at the jetty with turtles and everything you could imagine. The coral was wonderful too. We made some great quad safari located directly outside the hotel, which was a very great experience. The 2 brothers are very friendly. I recommend them to you. The pools are big and beautiful, with seagulls drinking and bathing next to you. No need to rush for lying chairs in the shade. There were plenty enough. Now comes the negative points. When we arrived we were disappointed by the attitude of employees at the reception. Not welcoming at all, no smile, very nonchalant and very little English, difficult to communicate with. We litteraly felt not welcome. Hardly no information was given except the keys and card for towels. We thought it was the wrong time but throughout our stay, they remained like that. Nothing was organised to give us information on the hotel, we just had to find out by ourselves, sometimes very late in our stay where things were. Activities and animations were not clearly communicated and animation was very poor. We hardly didn't see animation staff. I am surprised by other reviews saying staff is very friendly because this was not at all our experience. Except a few people at the restaurant, we rarely had to deal with warm smiley faces. In fact I think it was the only hotel we stayed at, and we travelled a lot around the world, where the staff was so unfriendly and not customer orientated. Bored and with minimal effort. At many times we felt that we were bothering them. The food was good but not excellent. Very repetitive and lacking in choice of meat and fish. The freshly cooked pastas were delicious though. White wine we tried first day was terrible so we drank soft drinks with meals. The reception and restaurant have no air conditioning, which is uncomfortable as it is extremely hot outside and the big fans are rare and we had to be lucky to get a table near one of them. Some tables were even reserved, probably against tips, which I don't find very fair. You could equally feel the difference in service quality at the bar if you give them tips or not. This should not be the case. I like to give tips because of a good service and not to have a good service. The beach was a bit disappointing. There's hardly nowhere we can really enter the water and swim. We must have shoes and walk on the coral and theres very limited allowed place to swim. The wind protection at each parasol makes lying at the beach very uncomfortable because of the extreme heat and lack of air circulation. I guess there's a lot of wind in the winter. But here in September it was more of an inconvenience. We usually stay at the beach but these holidays we stayed at the pool. The hotel is completely isolated between the sea and the desert, which makes it impossible to go out the hotel for a walk in shops and other restaurants and bars. No possibility to negotiate and buy things at good price. Little shops at the hotel know they have the Monopol and ask you ridiculous prices. Same with excursions, all of them are organised by the diving center and are expensive for what we get. Eventough they tell you that we are only people from the hotel on sea excursions and that we are small groups, they don't tell you that you have to drive an hour to get to the boat in minibuses almost without air conditioning and driving like nutcases on bumpy roads. The boat is smal with minimum comfort compared to all the other boats. With hardly no shade at the top and no seats downstairs. Except in the cabin. I would recommend you book the excursions via TripAdvisor with companies outside the hotel. On a snorkeling excursion, masks etc are normally included. Here not. It is extra. And you can rent a mask, but must buy a tuba. Complete nonsense! Nowhere else did we see this. On the boat, there are about 6 staff but we have to get our drinks ourselves. Only coke and still water. So minimum service again and not particularly friendly except one guy. My husband was very sick with high fever on one trip. He played down in the cabin but no one gave a damn or tried to help. It's just their attitude that bothered me. For the other trip my son got sick on the night before so he could not come. The diving center refused categorically to refund me the 75 €. Not even 50%, pretending we need a medical certificate. I was outraged, I have to admit. How can anyone predict when they get ill? So please bare this in mind if you book with them. And God knows how easily you get sick in this country. The company is owned by Italians, so it's only based on profit. For divers, friends told me they practice very high prices. To write down your dives on your record, which is normally free, they charge an extra 60€ on top of the diving cost. I call this thiefs and don't recommend them at all. If at least they were friendly, but it is not even the case. So TGI diving center from the hotel is according to my experience not recommended. Last thing, the hotel is owned by Italians, so the majority of the clients are Italians and staff speak good Italian but very little English. No French at all in case you do. This is something I wish I had known. All in all we spent good holidays but we wouldn't come back. I put high value on service and friendliness of staff and I was highly disappointed here.

less

“Our holidays were OK but we won't come back.”

Gorgonia promoted in Poland as 5*, deserves a weak 4* in my opinion. The rooms are large and spacious, but require a little refreshing. Cleaning of varying quality. Big applause for the gardeners, because the area, although extensive, is well-kept. The staff in beach bars seem to work as punishme… more

Gorgonia promoted in Poland as 5*, deserves a weak 4* in my opinion. The rooms are large and spacious, but require a little refreshing. Cleaning of varying quality. Big applause for the gardeners, because the area, although extensive, is well-kept. The staff in beach bars seem to work as punishment. Pool bar ok, main restaurant and fish restaurant all deserve praise. When it comes to food, the worst breakfasts, good lunches, great dinners. The alcohol (without beer and gin) is local and of poor quality. The animators are friendly and try to diversify your stay. House reef is accessible mainly from long pier. Unfortunately, global warming is definitely not good for it. Mr. Sherif from the reception deserves our Special Mention. He answered all our questions, was able to adequately explain our doubts, was helpful in contacts with the resident, and we could count on his support throughout our stay. We visit Egypt quite often, but next time we will choose something closer to Marsa Alam airport. Especially since the 4* hotels we have been visiting for years are of much better quality

less