Hilton Hurghada Plaza

“First time staying at the Hilton Hurghada”

We stayed at the Hilton Plaza Hurghada for the first time, it was a trip to celebrate my Birthday. The receptionist Ahmed who checked us in at 5am after a delayed flight was so kind, patient and friendly. He always greeted us with a smile throughout our stay and gave us an amazing room with a see … more

We stayed at the Hilton Plaza Hurghada for the first time, it was a trip to celebrate my Birthday. The receptionist Ahmed who checked us in at 5am after a delayed flight was so kind, patient and friendly. He always greeted us with a smile throughout our stay and gave us an amazing room with a see view. He also made sure that my request to have Lobster at the seafood restraunt for my Birthday was met and the seafood restraunt had even decorated my table and sang happy Birthday which was a nice surprise. At the main pool the lifeguard Mahmoud (see photo) looked after us and made sure that we felt safe. He was very professional kind, attentive and funny and was definately the highlight of our day's by the pool! At the beach the bar manager Ahmed was very kind and intervened when one of the bar servers was extremely rude and boderline aggresive towards me when I was ordering some drinks. Ahmed personally apologised and bought us drinks to our sun loungers whilst we were at the beach. Overall the hotel itself is a bit dated, however the grounds are very beautiful which makes up for it. Our room was really nice with an amazing view, however we kept getting a drainage smell every so often coming through the bathroom. We reported this and housekeeping attended to this. In terms of food, we preferred the food at the Seafood ,Turkish and Grill restraunts as we found the buffet was a bit repetitive and didn't offer much variety. The only problem with the restraunts was that you only got a voucher to go to one of them which meant you had to pay to go if you wanted to eat at the restraunts any other day which we found odd for an all inclusive resort as we have stayed at several all inclusive resorts and had not had to pay to eat at the restraunts.None the less the food at the restraunts was very nice. Lastly just want to extend gratitude to the staff mentioned Ahmed at the reception, Mahmoud the life guard and Ahmed the beach bar manager who all made our stay enjoyable!

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“Solo visit to Hilton Plaza”

Stayed here for one week September 28th - October 5th. As someone travelling alone I was a bit sceptical had had a good week. As for the hotel it’s immaculate and the rooms are fantastic, I had the sea view deluxe and for one person it’s great. The staff are really helpful and kind. The barmen are … more

Stayed here for one week September 28th - October 5th. As someone travelling alone I was a bit sceptical had had a good week. As for the hotel it’s immaculate and the rooms are fantastic, I had the sea view deluxe and for one person it’s great. The staff are really helpful and kind. The barmen are very friendly and efficient, I spent most days around the pool bar and Saeed was great with me and everyone he attended too. My only gripe with the hotel is the food, it’s very same everyday with not really an awful lot of choice, no bread on a morning for toast and then very much the same every evening. The beach is spotless also, the entertainment team do there bit during the day and although I never attended an event on a night it sounded great with a mixture of things going on every day/night. Location is very good with the marina 10 minutes away in a taxi with a lot more food choice that’s very cheap. The hotel is massive but always seem to be beds around the pool which is good. I had a massage in the spa which lasted 2 hours and the service I received was so good. Overall it was a pleasant holiday and would recommend this hotel to anyone coming to the area.

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“Upset tummy.”

When first turned up we was taken to our room , entered room was nice and clean but view was a building site when we booked upgraded room. Complained to reception. A man called mahaund hassan was so helpful and polite he made the whole experience of moving rooms no stress. Also sorted us a late … more

When first turned up we was taken to our room , entered room was nice and clean but view was a building site when we booked upgraded room. Complained to reception. A man called mahaund hassan was so helpful and polite he made the whole experience of moving rooms no stress. Also sorted us a late check out. As our room wasn’t available for a late check so sorted another room. Food wasn’t great ended up with upset tummy. High temperature for 3 days. Wasn’t the water as I only drank bottle water and brushed my teeth with same bottle water. Had a massage with hotel paid £110 for massage for two days ended up with real bad back and never suffered with bad back. Also my mum they bruised all her foot when he had one. My son friend is deaf. And the restaurant staff kept being rude telling him to talk properly when they could clearly see he had hearing aids in. Also he suffered with bad upset tummy and high temperature. First time in Egypt and can’t say was best holiday I’ve had. Wouldn’t come back again.

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