Description
Facilities: Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A fireplac... more
Hotel highlighted for…
Family Concierge Suite 1 King Bed 614-sq-foot (57-sq-meter) room, furnished balcony/patio with garden views Layout - Living room, dining area, and sitting area Internet - Free WiFi and wired Internet access Entertainment - Plasma TV, premium channels, and iPod dock Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Roll-in shower Need to Know - No rollaway/extra beds available Smoking/Non Smoking Connecting/adjoining rooms can be requested, subject to availability Premium Room1 King Bed 883-sq-foot (82-sq-meter) room, furnished balcony/patio with garden views Layout - Living room, dining area, and sitting area Internet - Free WiFi and wired Internet access Entertainment - Plasma TV, premium channels, and iPod dock Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Washer/dryer, double sofa bed, and safe Comfort - Air conditioning and daily housekeeping Accessibility - Roll-in shower Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Our Family Concierge service allows you to enjoy unforgettable family vacations, with butler service, numerous facilities and special activity programmes for all ages Children are the stars of the show and have a fantastic Kids Club, a spacious, modern area ideal for the little ones and a source of fun throughout the day YHI Spa, a peaceful refuge in which to lose all track of time and get an energy boost Experiment with new flavours in the exclusive Gabi Club restaurant alongside the hotel's main pool Private sunbed area on the beach, private restaurants or pools.
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Dining facilities include 11 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks.
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- Entertainment
- Entertainment for adults
- Casino
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Table tennis
- Aerobics
- Board games
- Parking
- Covered parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Shops
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Porter service
- Bike rental service
- Fireplace
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Year-round outdoor pool
- Pool with slides
- Private pool
- Hair salon
- Free gym nearby
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Transport service
- Transfer to shopping centre
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 6632 reviews
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Showing 5 featured reviews out of 6632 TripAdvisor reviews
M
Manisha J
27/06/2024
“Wonderful!”
Elado miner and Edileca at Kaana were wonderful! Very kind and attentive to our needs and asks. Thanks for a great experience:) highly recommend asking for these kind folks. The location had a great view on the beach front! It was a nice shaded place in the hot sun.
M
Marlene B
26/06/2024
“Great service from Teofilo”
Teofilo was excellent!!! He was friendly and helped us with whatever we needed. He made our vacation super great!!! Thank you Teofilo!! Will definitely come back. The resort, the pool the beach and the restaurants were amazing. Great entertainment too
B
Brock A
25/06/2024
“Best of both worlds”
Amazing service! No complaints! Right when we got here it was clear that the grand resort has much to offer. The beautigul courtyard was amazing and fills up with vendors on special nightsZ the food is great and you have to option to try different places for lunch. The Mediterranean restaurant wi... more
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D S
25/06/2024
“Exceptional Luxury Vacation”
My daughter and I recently returned from Paradisus Palma Real Playa. The only way to explain our experience is extraordinary. I seriously don’t know where to begin. We’ve stayed in an all-inclusive resort once before Punta Cana before and multiple all-inclusive resorts in other locations. Without... more
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Michael R
25/06/2024
“A first class resort made better by attentive caring staff .”
Ely Uribe our concierge helped to make our vacation celebrating our 40th anniversary very memorable. Starting when we arrived . I ordered flowers to surprise my wife and he went above and beyond by displaying them on our bed inside a heart outline of rose petals as well as petals from the door ba... more