Iberostar Waves Dominicana

“Solid 4 Stars”

We had a great trip at the Iberostar Dominicana! Overall, it was a good experience. The beach is beautiful and the waves are pretty calm! You can use non-motorized beach equipment for free for an hour a day! The pools are a perfect temperature and were perfect for cooling off. Most of the staff wer… more

We had a great trip at the Iberostar Dominicana! Overall, it was a good experience. The beach is beautiful and the waves are pretty calm! You can use non-motorized beach equipment for free for an hour a day! The pools are a perfect temperature and were perfect for cooling off. Most of the staff were very very friendly! The only time we had a couple unhappy people were at the pool bars when they were getting through lines of guests. A couple things to note: - The Dominicana is the non-renovated one and we had traditional room keys (the Punta Cana and other Iberostar’s have the key card on a bracelet. The traditional cards got demagnetized two different times which was annoying. - Our room was fine for us… a lot of open space and tall ceilings. Only issue was the shower drain didn’t work well so by the time we finished showering, we were in an ankle deep pool. - The food is fine. I thought the dinners were great (Italian was our favorite). Breakfast and lunch were not great… we stuck to pizza and fries every day. - There were A LOT of kids. Great for families, but if you aren’t looking for that vibe, either upgrade to the Selection or Bavaro or find another hotel. If we stayed here again, we would try to upgrade to the Selection or Coral Level. They got nicer rooms, other dining options, private pools and beach chairs.

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“A mixture of some really good things and some that need improvement”

We booked our package holiday with BA with an all inclusive and premium room for 2 adults and 1 child. We were given room 4170 in the older building and we’ve noticed some strong persistent smell of mould so we requested another room. We were moved to 4174 which eventually proved the same so we ask… more

We booked our package holiday with BA with an all inclusive and premium room for 2 adults and 1 child. We were given room 4170 in the older building and we’ve noticed some strong persistent smell of mould so we requested another room. We were moved to 4174 which eventually proved the same so we asked to meet the manager. We spoke with Alex who listened to us and showed understanding of our concerns. He moved us to 5170 in the other building where they’ve done some renovations. The new room is visibly better - recently painted with newer furniture and bathroom. It’s still quite humid, we can feel it in the bedsheets and pillows, but at the smell is not so strong. I guess this is the best we can get in the circumstances, so we appreciate the willingness of Alex to help and resolve as best as he could. The grounds are really beautiful and well maintained - landscaped with lots of palm trees and flowers. There are two pools and a nice beach so something for everyone. There are enough chairs around the pools but we do go there early as we are still on London time. The beach is nice, there is some seaweed but not too much and it doesn’t affect the beauty of the beach. Obviously it’s quite wavy as it’s the Atlantic but that’s OK. So far we have only tried the buffet and the food is as expected for this type of family resort - good choice for all tastes, even if not the best we’ve had in the Dominican Republic. The one thing I don’t like in the buffet is the lack of A/C - it can feel very hot and the lack of ventilation allows some flies to get in. We haven’t been able to try any of the restaurants yet as they don’t take bookings so whenever we went they were full. I think it’s possible to get a table if you go at 18:00 but that’s a bit early for dinner for us. I can’t say much about the entertainment as we are still jet lagged and can’t stay up that late but this is not that important for us and we don’t mind. The staff is a mixed bag - some are more enthusiastic than others, but the cleaning ladies are definitely diligent. Overall this is an average Caribbean resort, I honestly don’t think it’s 5 stars, I’d say more 3.5, and your stay will depend a lot on what room you get. I hope they will renovate all the rooms so that all guests can enjoy their stay.

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