Grand Palladium Punta Cana Resort & Spa - All Inclusive

“Excellent”

Amazing hotel and Hemingway’s bar and staff are amazing ⭐️⭐️⭐️⭐️⭐️ Drinks flowing , service is great and always great entertainment and good vibes. Highly recommend a visit to this bar and staff !! Ask for Joselo and you’ll be well looked after !!

“Grand palladium punta cana”

Grand palladium punta cana stay December 2024. It was good experience but they have to change some policies. Thanks.

“Good resort, but needs better staff.”

Just back from our 1 week stay. The resort is beautiful, the grounds are amazing and we found the room to be very good!l and clean! Unfortunately on my last night I got food poisoning , do not eat the salads or meat here. The meat was never cooked properly and the salads didn’t even seem to be was… more

Just back from our 1 week stay. The resort is beautiful, the grounds are amazing and we found the room to be very good!l and clean! Unfortunately on my last night I got food poisoning , do not eat the salads or meat here. The meat was never cooked properly and the salads didn’t even seem to be washed properly either. We avoided the water and only used bottle water and still got sick, which I believe was from the chicken. The chicken was always undercooked. I didn’t let it ruin my stay though I managed to pull through it on my last day at the resort. The drinks were good! The pool bar staff were rude and never seemed to be happy serving us next to the behique. The only good service we got was in hemingways. The buffet service staff were terrible, only 1 morning out of 6 did someone ask did we want coffee. The buffet staff didn’t seem to like their jobs anyways especially in the behique buffet. Also we had lunch at posideon buffet, I asked the server for a glass of coke he told me no coke only beer then I watched him serve 6 glasses of coke to the table next to us, they pick and choose who they want to give good service to which is terrible. On my last night while I was very sick in the room I called down for water not once but twice! It was never delivered to my room, they came up and told me that there was no water but gave me beer instead?? The entertainment was good each night we enjoyed that. Overall it is a good resort, the buffet food needs to be changed it was the same food every day for lunch and dinner, the staff just don’t seem like they want to work but I found the staff at the lobby and the front desk to be the best staff at the resort!

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“Mostly Good With Some Areas For Improvement”

I travelled to the Grand Palladium Punta Cana with friends and we stayed in the 3000 block building in a ground floor suite with 2 double bed and a pull out couch. Sound proofing in the room was really impressive and the staff were excellent at making up the rooms on request. The mattresses on the … more

I travelled to the Grand Palladium Punta Cana with friends and we stayed in the 3000 block building in a ground floor suite with 2 double bed and a pull out couch. Sound proofing in the room was really impressive and the staff were excellent at making up the rooms on request. The mattresses on the beds were really great by my standards. They were soft and yielding while also being firm and not saggy. However, the mattress on the pull out couch was not great. My friend who slept on it didn't have a pleasant time doing so. The back patio for the room gave a wonderful view of the impeccably manicured grounds and overall space in the unit was ample. I found the air conditioning kept the room perfectly cool and comfortable going down to a minimum of about 22C or 72F and the ceiling fan was a plus. The downside of the room was that the bath tub and the glass door that divided it from the bedroom had mildew issues that caused the entire room to constantly smell and that would be one factor to make me hesitate to consider returning. Hand soap was not provided at the bathroom sink so bring some with you. Be warned that if you're travelling with friends, the frosted glass shower door is very revealing and you'll know your friends much more intimately by the end of your stay. Overall I'd say the design for the bathrooms is flawed because of the glass doors. I found the pools, bars, nightlife, and restaurants to all be adequate. The food and drinks won't blow your mind but they're perfectly acceptable. Hemmingway Bar definitely had the best drinks. Service was hit and miss but mostly hit at bars, restaurants, and guest services. Most go the extra distance to be great and a few seem to hate their jobs and let it show. They're definitely nicer if you make the attempt to speak Spanish and if you're willing to tip (both of which I did). There were some language barrier issues here and there when I tried to speak English but I understand that as it's not an English speaking country and many tried their best. The beach and ocean were fantastic. The downside there is you will be approached pretty much constantly on the beach by people trying to sell excursions, overpriced bracelets, cigars, and photos with exotic animals. I found I wasn't bothered much when I was alone but it was never ending when I was with my female companions. I get that it's important for their bottom line to sell sell sell but I'd appreciate it so much more if they had booths set up that I can avoid or patronize as I choose rather than having the sellers meandering around and making it impossible to get an extended period of peace. My travel companions wanted to play in the casino and visit the spa but decided to do neither when they saw the exorbitant prices for those extras. So if you like to do those things, make sure to have a very generous travel budget. Overall I'd say visit this resort but keep your expectations in check and be prepared to deal with some mildew issues.

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