Catalonia Bavaro Beach Resort

“i hate jimmy”

great resort, staff are very friendly and helpful (except for jimmy working the tennis court) good food, excellent cleaners. our only issue was a staff member “jimmy” who worked at the tennis registration desk, he kicked us off the court 20 minutes early (we had an hour booking but got kicked off a… more

great resort, staff are very friendly and helpful (except for jimmy working the tennis court) good food, excellent cleaners. our only issue was a staff member “jimmy” who worked at the tennis registration desk, he kicked us off the court 20 minutes early (we had an hour booking but got kicked off at 40 minutes) he literally just said “get out” we explained to him that we have the booking for another 20 minutes and he flat out ignored us, we were asking why we had to leave and he just stood there ignoring us, rudest service worker i ever met, and after we left and came back to get him name we saw him arguing with 3 other guests, so clearly it isn’t just us who have a problem with him, at least he actually talked to them though instead of ignoring them. ill only return to this resort if jimmy is not there

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“Golf outing in an all inclusive beach destination”

Check in: Smooth checkin. Flight came late at 11pm. Only the pizza place was open. Very good pizzas. Saved the night. Beach - The sea is artificially filled with sand and there are lots of underwater growth and rocks. Very uneven sea floor, ten meters from the shore if you are swimming your arm m… more

Check in: Smooth checkin. Flight came late at 11pm. Only the pizza place was open. Very good pizzas. Saved the night. Beach - The sea is artificially filled with sand and there are lots of underwater growth and rocks. Very uneven sea floor, ten meters from the shore if you are swimming your arm may hit the bottom. Good thing is that there are plenty of beach chairs with excellent shade. The infrastructure around the beach is nice. In conclusion: there is no beach. Rooms: very modern. The small fridge os well stocked. Jacuzzi was a little bit outdated. Overall is decent. Sound insulation is not great. Facilities: Superb Aroma Cafe place. Super polite staff. There is a natural juice place open all day till 5pm. I suggest that you direct the preparation of the juices yourself; otherwise you may not like the results. There is a crepe place beside the beach. The crepe is gummy and chewy. Tried it once, but could not eat it completely. Entertainment: shows are ok. There is a break between the end of the show at the start of the disco. People must find ways of entertaining themselves in between. Golf: only one nearby course was working. The course right beside the hotel was closed for major maintenance work. No one knows the opening date. The nearby golf course requires a 5 minute driving. You may be lucky if you are picked up at the time assigned to you. Usually there is at least a 30 minutes delay. Once I had to complain to the manager because the car came an hour late. Luckily the course is not that busy. The course’ fairways are, in itself, a rough. You can hit the middle of it and still can lose your ball. The greens are thick, not properly maintained and very slow. The course itself is not difficult, with exception of hole number 2. Par 3s are refreshingly challenging. There a practice ground that you need to ask for; otherwise, you are sent on your way the moment you arrive. Checkout: there is no courtesy room despite what the hotel staff state. There are bathrooms at the back of the shopping area with one shower and they may provide a towel. There is no shower curtain so if you bring a small suitcase it will get wet. There is not enough space to change inside the shower cabin.

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“Change hotels”

The hotel is paradise. Until you get in the rooms .we were moved 3 times .toilets not fushing .tv broken .fridge broken The rooms were disgraceful. Realy run down and the toilet smelt like a mens urinal . I was actually called a liar by the maintenance man who kept telling me the fridge was work… more

The hotel is paradise. Until you get in the rooms .we were moved 3 times .toilets not fushing .tv broken .fridge broken The rooms were disgraceful. Realy run down and the toilet smelt like a mens urinal . I was actually called a liar by the maintenance man who kept telling me the fridge was working when it wasn't. Reception Richardson is a joke he's rude .laughs at you and acts like he would like to be any where but in the hotel this has been said before by customers in other reviews .After 3 moves we were offered an upgrade but refused it as many people said the rooms were the same if not worse .Have you ever been in a hotel where your rep is not allowed inside the hotel tui what are you thinking .you obviously don't know or care what is going on with your customers .Toilets blocked outside the sports bar .If your spanish speaking r french it's fine if you english forget it I have so many pictures to share please think hard before you book .And catalonia please don't give me an answer for my complaint you do this to every review and do nothing Head office and tyui will be receiving my complaint

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