Viva Dominicus Palace By Wyndham, A Trademark - All Inclusive

“Honest review”

Stayed here for 2 weeks in June 2023 on the Palace side. Resort is absolutely stunning. Beach is beautiful. Room was lovely, we had flamingos and ducks our our terrace every day 😊. Food.... this left a lot to be desired. For a 5 star resort it wasnt 5 star food 🥺. Food was barely warm every day,... more

Stayed here for 2 weeks in June 2023 on the Palace side. Resort is absolutely stunning. Beach is beautiful. Room was lovely, we had flamingos and ducks our our terrace every day 😊. Food.... this left a lot to be desired. For a 5 star resort it wasnt 5 star food 🥺. Food was barely warm every day, plenty of choice though. Not many staff spoke english.. to be honest, we were about the only english people on the resort 🥺. We were able to use the beach side facilities at no extra cost. We booked all of the A la carte restaurants which were nice enough. Overall had a nice holiday but wouldnt return

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“Great hotel, amazing animacion team”

I have just returned from this hotel having stayed 3rd - 17th May. I won’t lie, I was a little worried about this trip after reading some bad reviews recently, however I can assure people you will have a great time here. The hotel grounds are beautiful with lots of wildlife wondering around - t... more

I have just returned from this hotel having stayed 3rd - 17th May. I won’t lie, I was a little worried about this trip after reading some bad reviews recently, however I can assure people you will have a great time here. The hotel grounds are beautiful with lots of wildlife wondering around - the geese were my personal favourites. The beach is unreal & by far the best of the area. I know people complain about dated rooms, but ours was perfectly fine. It was big, bright, everything worked (except for the Wi-Fi which was the only major negative) and had a lovely view from the balcony. Food, I will agree with others that it is hit or miss but you will always find something & never go hungry. Just a tip, the bar staff at La Papaya during the day are the best so I’d definitely recommend getting drinks there. For me personally though the biggest highlight of this hotel was the animacion team, who work tirelessly to ensure you have a good vacation. They put on a range of activities to cater for everyone throughout the day including yoga, body blade, crazy games, dance lessons, aqua gym (even in the rain!), Zumba, bingo etc. They are also the same people who are part of the evening shows & then dance with guests afterwards in the Placita for different themed nights. They work so hard! They are engaging, funny, extremely friendly & will always greet you with a big smile. I suffer really badly with anxiety, but they made me feel at ease enough to join in with the activities, which is a huge deal and says a lot about how good they are at their jobs. Between them they speak many different languages too, so if you don’t speak spanish you can still participate and understand what is going on. I know people go on holiday to relax, but if I can give anyone any advice at all, it would be to join in with at least one activity as I can guarantee you’ll have so much fun with the animacion team you’ll want to participate more. They really are an asset to the hotel & I hope that management knows/acknowledges this. Viva Palace wouldn’t be the same experience that it is without the annimacion team it currently has and I hope that they get the recognition they deserve. So I just want to take a second to shout out to Sara, Samir, Maria, Ana, Andy, Pablo, Julienne and also give a big shout out to Lilu too. Thank you to you all for making this holiday so much fun!! P.s for anyone staying at this hotel, you will get the theme song “La Fiesta Viva” stuck in your head for days afterwards!

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“lovely hotel with beautiful beaches”

having read the reviews i was a little apprehensive but ended up very pleased with the hotel. As stated english is not widely spoken by a lot of the staff but between my limited spanish and thankfully the staffs ability to understand gestures it wasn’t a problem. room we had was dated but the who... more

having read the reviews i was a little apprehensive but ended up very pleased with the hotel. As stated english is not widely spoken by a lot of the staff but between my limited spanish and thankfully the staffs ability to understand gestures it wasn’t a problem. room we had was dated but the whole resort is very clean x found the main pool too loud with entertainment but found a quieter one which we made full use of. the beaches are beautiful and sunset stunning, watch out for the waves especially if windy, had to have help from a kindly lifeguard just to get out of the sea 🤣 we loved the a la carte especially il palco and special shout out to maria who was really lovely and a credit to the restaurant ☺️ lots of choice in the main buffet to hence the half a stone gain 🤦‍♀️ mosquito repellent a must and my mate took a handheld fan which we fought over as the humidity is a challenge. the promotion guys get a bit irritating trying to get you to sign up as a member but they accept no thanks eventually. the lady who served us coffee in the reception bar was the friendliest of all the staff we met, can’t remember her name but began with an A, the coffee is delicious and she always did a little design on ours which was really cheerful and happy all the time 🥰however the hotel should consider a review of the staff on reception, the lady we met on arriving nearly made us feel like booking another hotel, she gave us a key for a room that was occupied, thankfully the people were dressed but she made us feel we were at fault. i didn’t get her name but she had long hair and wore glasses, by far the rudest person we encountered. But everyone else was fab and we had a great holiday so thank you to the hotel 🥰

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“Many things they need to improve on...”

Let me start by saying we travel extensively and are fair to all accommodations. There are good and bad in all. This trip was mainly for the purpose of scuba diving in and around Bayahibe. This resort was less than the Iberostar next door where we were diving from with Dressel Divers (Excellen... more

Let me start by saying we travel extensively and are fair to all accommodations. There are good and bad in all. This trip was mainly for the purpose of scuba diving in and around Bayahibe. This resort was less than the Iberostar next door where we were diving from with Dressel Divers (Excellent dive shop). We went into it with lower expectations but I was a bit surprised. The buffet didn't have a lot of selection but it was food, nothing great but mostly edible. Of the 7 mornings, only once did we go and there was a clean table and that was because we were first in line. They opened late compared to all other locations we've been. There were a few times when they had no clean plates for quite a while and we had to wait each morning for clean cutlery to be delivered to our table. The staff seemed to be working hard but there was just not enough of them. Our travel agent had asked for high room, king bed, quiet. We got none, bottom floor, 2 queen beds (not a deal breaker) but right beside the disco. Could not have gotten louder. We immediately went to the front desk and Paulo (?) was great on moving us to a 2nd floor room (still with 2 queen beds) and seemed quieter at first but they have a lot of geese, swans and ducks that screech all through the night and day. It doesn't really seem like there are any rooms there that have quiet times. Bars/Shops: The service at the bars were good but the coffee shop has extremely slow service and the cups are super small. The a la carte restaurants: We ate at Atlantis, La Roca, Fusion 25 and Il Palco. While the presentation and service was fantastic at all locations, the food was overcooked and chewy (even the barely charred tuna). Except for Il Palco - This place was absolutely the best restaurant. Service, presentation and FOOD were all amazing. Overall, it's a decent location with a good beach but I would definitely pay the extra and stay next door at the Iberostar. As we were diving out of that resort, we were at that resort every day and could see the condition of their beach chairs, the entertainment staff and the higher quality of their food. All in all, it seemed like a much better option

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