MGM Muthu Playa Varadero

“Family fun and nice encounters”

We went to Muthu Aug 2 - Aug 9 2024 and I would like to explain why I gave this place a 5, with all the negative points I saw!!!!! First of all, the context: Cuba is under embargo, and yes, you will feel it. Let's deal ith the negative points so we can talk more about the positive (which triggere… more

We went to Muthu Aug 2 - Aug 9 2024 and I would like to explain why I gave this place a 5, with all the negative points I saw!!!!! First of all, the context: Cuba is under embargo, and yes, you will feel it. Let's deal ith the negative points so we can talk more about the positive (which triggered the note of 5): - Yes, the food is quite often the same. But it's good! (Pork, chicken and fish everyday) - Yes, the "A la carte" serves the same food you have at the buffet. So unless you want the quiet atmosphere and private show, just do not go! - The elevator does not work: Yes/No .... I think it is to save electricity (Remember, embargo). It works from 3rd to 5th to go up and 5th to 1 to go down... If you are lucky, someone will go down just when you want to go up and voila! Things we heard before leaving but did not experience: - Drink shortage: never (always had beer, wine, rhum etc...) - Same shows everyday: never - Gready staff: never - Dirty pool: never - No beach towels: never - Room no cleaned: never - No water bottle in room: never Ok, now let's talk about the good stuff! Remember: embargo and poor economic situation. So a few $1 here and there when you want a drink, a smile, a few jokes, and you will realize the staff is the best I have seen in a while (All countries). They will remember your taste and even anticipate your requests. I have never seen a place with cleaner mopping from 6am to 11pm!!!!! There's always someone cleaning somewhere! The maid: leave some stuff on the bed for her (Feminin hygiene, candies, toothbrush etc...). The room was perfectly cleaned everyday and new 1.5l bottle of water everyday. Plus a nice hand written note. We left a nice tip on the last day. Shows: very diverse, and super fun. The best being the aquatic show. We really enjoyed it.. By the pool, with a mojito. You realize that there a lot of work into the preparation of it. Beach: Super clean. No annoying vendors (They stay on the shore). Coffee bar: Great coffee with a piece of sugar cane instead of a spoon (Ok sometimes, no milk, but it is imported so...) Activities: tons of them, but if you want to just borrow a chess board or other games, it's free at the shack close to the pool. Long story short, a place with all these problems able to provide such quality deserves a 5 stars. Did I mention the mangoes? My son (13) does not want to eat the mangoes we import in Canada anymore... He wants cuban ones only! He also wants Cuban Sandwiches at 11pm... damn pool bar! Yes there are negative points but overall, are they really that important? We spend awesome vacations, met nice people, had fun...

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