Iberostar Origin Bella Costa

“Bella Costa Varadero”

This was a surprise birthday present for me from my husband. I really liked it as this hotel is great. They made us very welcome. The rooms are nice and clean. The lobby staff are very friendly and made lovely drinks 🥤 The reception staff were very friendly. The food was great but can improve. Toda… more

This was a surprise birthday present for me from my husband. I really liked it as this hotel is great. They made us very welcome. The rooms are nice and clean. The lobby staff are very friendly and made lovely drinks 🥤 The reception staff were very friendly. The food was great but can improve. Today is my birthday and they made it very special for me. Highly recommend to come and celebrate special occasions.

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“Bella Costa”

We coming here for fist time and we loved it. We feel very warm and special, thanks to all and the staff. The service is amazing also the food and entertainment. The beach is so beauriful, dazzling. We were invited to a special dinner and it was excellent. Thank u all for all the best vacations we … more

We coming here for fist time and we loved it. We feel very warm and special, thanks to all and the staff. The service is amazing also the food and entertainment. The beach is so beauriful, dazzling. We were invited to a special dinner and it was excellent. Thank u all for all the best vacations we had. The hotel is perfect, all near and clean. We want to mention the excellent attention is Dayagne and Haydelis from Guest Service, they are the best, also to our friend Ricardo from Quality we are very great full and Omaira the General Manager for everything. I played piano in lobby and Italian Restaurant thanks to Tino Entertaiment Manager. Thank u all again for this experience in Bella Costa. The best coffe Cortadito in lobby was amazing. Definitely we will like to comeback here again. We will recommended to all our friends.

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“I love Varadero and was very excited to return to Bella Costa!!! The staff and beach are phenomenal!!!”

I was so excited to return to Bella Costa. It always feels like coming home. Unfortunately there was a country wide power failure when we arrived. The staff couldn’t have been more friendly. I felt very bad for them because some people were getting mad at them as if they had any control over t… more

I was so excited to return to Bella Costa. It always feels like coming home. Unfortunately there was a country wide power failure when we arrived. The staff couldn’t have been more friendly. I felt very bad for them because some people were getting mad at them as if they had any control over the situation. On our second day we ended up having to move to another iberostar location. I was not upset as there was nothing that could be done and was no fault of the staff. We were sad to go and the staff was sad we had to go also. The hotel we were sent to was definitely a very nice hotel, but it wasn’t the same because Bella Costa has the best staff. Many of the Bella Costa staff reached out to us and one even came to see us at our new hotel. We ended up going back for a visit to see everyone after they reopened as we missed them. I am going back to Cuba in February and I will be staying at Bella Costa once again.

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“Family of 4 we would recommend”

Family of 4- 2 adults, 17 and 14 year old. Wasn’t sure what to expect because we have heard Cuba is struggling since COVID, plus the recent hurricanes (Oscar) and power outages , we were pleasantly surprised. RESORT The resort is older, but they have down the best they can for upkeep, you can s… more

Family of 4- 2 adults, 17 and 14 year old. Wasn’t sure what to expect because we have heard Cuba is struggling since COVID, plus the recent hurricanes (Oscar) and power outages , we were pleasantly surprised. RESORT The resort is older, but they have down the best they can for upkeep, you can see it’s older but the $$ and ability to upgrade isn’t there. It is clean and adequate. We were in the family suite, which was wonderful we had (probably) best view in whole resort of ocean, able to sleep 6 comfortably, 2.5 bathrooms, living area with couches and dinning table, large wrap around deck. Rooms were decent mattresses decent but once again just older. Our toilet didn’t flush in our onsite bathroom but they fixed it when they could, but didn’t matter with having 2 other toilets. FOOD Adequate. This had nothing to do with the resort but Cuba has shortages, we aren’t typically picky eaters and always found something to eat. We weren’t ever hungry. The pizza and pasta were great staples. The evening and all night pizza bar was wonderful BEACH/POOL 10/10 it’s only steps from the resort, clear water, white sand, lots of chairs and cabanas. Make sure to use the FREE water activities at the beach- just past the resort- sail boating (15min per day free), pedal boats and kayaks. You can also snorkel for $20 per person- it is OKAY not great - you see a lot of fish because they feed them with bread not because it’s great snorkeling place. There is one main pool that isn’t very deep- no shade at the pool until late afternoon and there was very minimal activities in the pool- we brought a small ball and played with it constantly. ENTERTAINMENT The weren’t bad but not nearly as good as we have seen at other resorts. A big part of this could be related to low season. STAFF/TIPPING Wonderful, very helpful, kind and caring. The morning coffee lounge was wonderful and a great start to the day- Ernesto had our orders memorized instantly. Bring USD to tip and do activities, we were warned that tipping is a lot and necessity. We didn’t find this (could have been because we were there in low season), the service you got for tipping or not was the same. OTHER Bring toilet paper and sanitizer if you wish to leave the resort and be prepared to pay to use bathrooms EVERYWHERE off resort (in the airport also- not in departures just arrivals). Do NOT get Cuban pesos you can do little with them and they are not able to leave Cuba (they will try to sell them to you on the tour bus from the airport). We took $200USD (only did snorkeling at resort and went to varadero 1x) and it was just enough, if you book tours you can use credit card. Other patrons said best to pay a bit extra and do private tours instead of the group ones- get more time, more personalized and not cookie cutter. If you wish to use the fitness centre to staff fit count this out this holiday the space is extremely old, not in repair and hot- similar to what I assume a jail gym is like (minus it has cable machines that were broke) BRING WITH YOU We took lots of snack food for flights and resort (worries about food) and didn’t need much- only enough for flights. Bring your own food to the airport for departure as airport is super expensive (ie. $5 usd for a can of pop, $10 usd for chips). We also brought sauces (BBQ, hot sauce, ranch, mustard etc) and didn’t need it at all. Bring YOUR OWN TRAVEL cups the drinks you get small cardboard cups that are not good bring your own refillable cups. We got the Tuesday Nov 5, day prior to anticipated Hurricane Rafael. Hotel did a wonderful job of prepping customers for the hurricane and honestly minus the part we weren’t allowed to be outside unless necessary (we had to to get to our room) and the fact we lost power for 5min prior to generators (which couldn’t run the large AC units in the rooms) you would have never known. If you have done Mexico—- CUBA nicer beaches, nicer people (more culture), more history, more economical.. MEXICO better resorts, not as nice people, pushier tipping expectations, better food, more luxurious

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