Description
Facilities: A pleasant ambience awaits guests in 169 rooms. The friendly staff at the reception desk are happy to answer any questions. Valuables can be securely locked in the safe. Wireless internet access allows guests to stay connected while on holiday. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for res… more
Meals: The dining area includes a restaurant and a bar. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The complex also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Bars
- Pool bar
- Café bar
- Bar
- Swimming pools
- Outdoor pool
- Children’s pool
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Room service
- Safe
- Iron
- Fan
- Car hire
- Fax / Photocopier
- Luggage storage
- Gardens
- Public bathroom
- Terraces
- Hairdressers / Beauty salon
- Security service
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Play area
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Water sport facilities (on site)
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
Good to know
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Very good
Based on 6224 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Papagayo Gulf
Showing 5 featured reviews out of 6224 TripAdvisor reviews
B
Bounleua N
23/02/2025
“Costa Rica”
Yasniry entertainment I did archery I like 100% Percent I recommend people have more entertainment.it was very fun for me. The beach very quiet to relax the garden is beautiful thanks so much yasniry she was friendly the pool is nice Costa Rica pura vida
T
Trail48430531725
Toronto, Canada
23/02/2025
“Beautiful place!”
We had a wonderful week! Beautiful grounds, amazing flora & fauna and very friendly staff. Shout out to the yoga teacher Charlie & the Aquafit team as well as the excellent Japanese dining experience. If you want a restful but active vacation and if you love nature, birds, monkeys etc book now!
L
laycie L
23/02/2025
“Wonderful experience! Great deal!”
Great experience! Clean room. Wonderful pools. Quick and easy walk to the beach. Beach not busy and chairs available and ready to go. Good food and drinks. Entertaining live music every night. A ton of amazing excursions to do off the resort. Service was perfect at the diners, desk, and rooms. Lot… more
Great experience! Clean room. Wonderful pools. Quick and easy walk to the beach. Beach not busy and chairs available and ready to go. Good food and drinks. Entertaining live music every night. A ton of amazing excursions to do off the resort. Service was perfect at the diners, desk, and rooms. Lots of monkeys to see. What a deal! We so appreciated our time here. Thank you Occidental Papagayo!
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M
Murray B
Montreal, Canada
22/02/2025
“A Great Adults Only Resort with Sun, Sand, Pools & Beaches”
The Occidental Papagayo gave us everything we were looking for in a resort, great beach, great pools and the peace & quiet to enjoy them. As well, our room was a good size, with an excellent bathroom and nice deck. It was also well located in the resort itself. The Entertainment Team, especially … more
The Occidental Papagayo gave us everything we were looking for in a resort, great beach, great pools and the peace & quiet to enjoy them. As well, our room was a good size, with an excellent bathroom and nice deck. It was also well located in the resort itself. The Entertainment Team, especially "Yasniry" deserves a special mention. Yasniry took us on a Kayak tour and shared her enthusiasm with us for nature in the Gulf of Papagayo. She is an outstanding teacher who is always smiling. As we got to know her we could see that she shared her enthusiasm in everything she does, from teaching water aerobics, dancing, rifle shooting, karaoke... she does it all with patience and a smile. Management, take note... Yasniry is truly an asset and you should be very proud of how she represents your resort to the customers. I would recommend to all guests to get to know the Entertainment Staff they really make a difference at this resort; especially on Valentine's Day which they made very entertaining and special. The only negative thing(s) I would say of the Occidental Papagayo is the restaurants. Although we could always find something to eat at the buffet restaurant, the hot food was sometimes cold and with not much variety to choose from; we always found something to eat but it was a little underwhelming. As well, the service and standards at the "a la carte" restaurants could be improved. We found these restaurants lacked some "basics" in customer service like asking "how we are enjoying the meal?" or even refilling the water glass. As well, there is a dress code at the a la carte restaurants (which we followed) but that wasn't followed by other guests and/or enforced by the staff and that took away from our experience on a special occasion. But... we didn't go to Costa Rica to eat, we went there for sun, sand, pools & beaches... and we found just that at the Occidental Papagayo!
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J
Joel G
22/02/2025
“Great staff, the resort facility needs upgrade.”
Arrived in the middle of February to take a break from New York winter. Before I write my full review. My wife and I would like to thank the full staff for making our stay wonderful. Yasniry who guided us on our walks and resort activities was wonderful. Same thanks to Ken, Roger and Lizbeth in en… more
Arrived in the middle of February to take a break from New York winter. Before I write my full review. My wife and I would like to thank the full staff for making our stay wonderful. Yasniry who guided us on our walks and resort activities was wonderful. Same thanks to Ken, Roger and Lizbeth in entertainment. Now for my review about the place. We are in our early sixties and very fit. There are lots of stairs here-76 steps from the pool to the lobby. The food is delicious but very limited. We've been on other inclusive resorts and this is 3/5. The staff is great as I mentioned earlier however the equipments are not. The bicycles cost $10 to rent which is fine with us except they are in need of repairs or replacements. There is no entertainment after 11pm. Everybody goes back to their room. Would we come back here? Maybe but for what we paid, there are other resorts we heard that are better.
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