Four Points by Sheraton Medellin

“Charming, comfortable, clean, convenient, outstanding staff”

Friendly, professional, clean comfortable functional rooms. Great buffet breakfast with fruit vegetables omelettes and awesome simple choices. Oviedo mall next door (connected) has a supermarket and inexpensive food options if you need a quick dinner after a day of hiking or exploring. This is no... more

Friendly, professional, clean comfortable functional rooms. Great buffet breakfast with fruit vegetables omelettes and awesome simple choices. Oviedo mall next door (connected) has a supermarket and inexpensive food options if you need a quick dinner after a day of hiking or exploring. This is not a luxury hotel but near -luxe and frankly nicer. The staff, from checkin to bar to breakfast was universally charming and pleasant and efficient. The smile and daily good morning while pouring coffee by Luz Ángela literally lightened my heart (not to mention that she remembered how I took my coffee).. There were taxis outside but I preferred Uber, which was super cheap. It's only 10 minutes walk to Aguacatala metro (although Google maps will take you 2 miles out of the way since it doesn't understand overpasses -enter Integración Aguacatala on Google maps NOT the metro and follow the street signs. Four Points is a long walk (or quick Uber) from the nightlife section of El Poblado. Since I don't enjoy being around loud tourists that wasn't an issue for me! That nightlife section reminds me of Westwood in LA or Polanco in CDMX. I had a clean comfortable room on the 9th floor 902 with a lovely view. Not sure if I was upgraded as a Marriott gold, but it was good. AC worked fine. If I ever stay in El Poblado again, 4 Points would be my first choice.

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“Solid business hotel choice in good location”

Almost perfect stay in Medellin at this beautiful business hotel. Upgraded to King suite on the 10th floor due to my Titanium Elite status. The room was huge, with two full bathrooms, a living room area with a work space, a separate sleeping area, and a terrace. Lots of seating, well lit room, ... more

Almost perfect stay in Medellin at this beautiful business hotel. Upgraded to King suite on the 10th floor due to my Titanium Elite status. The room was huge, with two full bathrooms, a living room area with a work space, a separate sleeping area, and a terrace. Lots of seating, well lit room, and I especially liked the electronically controlled blackout blinds and privacy shades, which were separate. Bed was comfortable. Water pressure was a bit sad, and it took a while for hot water to arrive (presumably because I was on the 10th floor) but give it 90 seconds and it works great. Hotel breakfast buffet was included; hot and cold continental options with an egg/omelette chef station. Very satisfactory. They had a gym but it was a little sad (see photo) - nice looking pool that I didn’t get in. Only negative point the entire stay - at check in - they told me I would get free water due to my status. So when I get to my room, I see bottles of water on the desk. Of course, I think those are free. At check out, the agent charges me for them. I ask him: “I thought I received free water, they told me I would?” He replies that the water I used was from the minibar, and I needed to call them to deliver water to me. Very odd. But- will still give them five stars due to the upgrade and an otherwise pleasant stay.

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“Good value and good service.”

I was pleasantly surprised by how upscale this hotel was, and it was certainly good value. It is located in an upscale area of the city bustling with eateries and shopping and is even connected via covered passageway to a mall next door. The staff were friendly and helpful and everything was cle... more

I was pleasantly surprised by how upscale this hotel was, and it was certainly good value. It is located in an upscale area of the city bustling with eateries and shopping and is even connected via covered passageway to a mall next door. The staff were friendly and helpful and everything was clean and well maintained. The breakfast buffet offered a lot of options. We didn’t know about the pool until the last day, but we probably wouldn’t have used it anyway. It’s quite small and overlooked by a restaurant in the adjacent mall. The location in the Poblado neighborhood is perfect for shopping, eating out or exploring the city. If I ever come back to Medellin, I would stay here again.

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“Odd Location, Better Options”

As a Bonvoy Member expected more commencing with ‘recognition’. Will be reaching out to Customer Service. Location quite frankly is odd. Hard to walk anywhere but the adjacent mall. Staff is unprepared for tourists who want to explore the city. Hotel does not have a city map and was unable to... more

As a Bonvoy Member expected more commencing with ‘recognition’. Will be reaching out to Customer Service. Location quite frankly is odd. Hard to walk anywhere but the adjacent mall. Staff is unprepared for tourists who want to explore the city. Hotel does not have a city map and was unable to print one. They were challenged to point us in the correct direction. Thanks to UBER and friends we enjoyed our days in Medellin. Hotel breakfast was odd. Tables wee not bussed, food not replenished, limited staff. The last morning we just left and figured it out at the airport. Full service Marriott has a better location.

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