Mindel Hotel

“carnival 2023”

poor poor poor customer service. their hot water system is trash but then again that might just be the country itself. great location however, restaurant below par, horrible service, nothing on the menu. poor island.

“Legit”

I would rate Mindel as a mean rate hotel, whatever this means. It is clean and located downtown which making it attractive for businesses trip. Don’t have great expectations. It is a legit hotel for stay and meals. Nothing more nothing less.

“Pleasant staff; hotel needs a bit of work”

First I would like to thank the staff and Mindel Hotel for taking care of quite a few passengers stuck in Mindelo for four days due to the recent bruma seca (dust storm) that shut the airport down. The staff worked unfailingly hard, provided reasonable meals, and attempted to provide us whatever i… more

First I would like to thank the staff and Mindel Hotel for taking care of quite a few passengers stuck in Mindelo for four days due to the recent bruma seca (dust storm) that shut the airport down. The staff worked unfailingly hard, provided reasonable meals, and attempted to provide us whatever information TAP Air Portugal cared to give them about our status (very little, but that’s another story). An extra “star” for the staff is warranted here. As for the hotel itself – it has seen better days. The hotel was certainly clean, but the lift was not working the entire time we were there – in a seven-story hotel this can be a bit of a problem! The wifi is literally the worst I’ve found at any hotel I’ve ever stayed at that offered it – despite staying on the floor immediately above reception, and right at the center, the wifi dropped constantly and in fact typically required me to be right in the room’s doorway to get any sort of signal. Because of my situation with having to continually revise onward travel plans this was extremely frustrating. It was marginally better in the lobby. Do note that almost all construction in Mindelo is concrete block and that will affect signal strength; that said I had much better service elsewhere. Had I known I’d be in Mindelo for as long as it turned out I’d have used the SIM card they hand you at the airport – CV Telecom is immediately across the street! The hotel has an enclosed rooftop pool and outside deck; these unfortunately were not available during my stay despite being over the New Year’s holiday. The rooftop deck would have been a lovely place for a drink or a lounge chair as it has a fabulous view of Mindelo. The hotel’s location is excellent – “downtown” Mindelo is tiny so this applies to most locations – it should be noted that the pleasant square across the street is a popular late-night meeting place and can be a bit loud until about midnight (part of Mindelo’s charm is that it is a late night city with many entertainment options). The rooms were quiet, however, and mine was on that side. Beds were quite firm with minimal mattress depth but that seems to be par for the course in this part of the world. The bathroom was clean and everything worked – toiletries were at best average. There are a couple of Fregata “supermarkets” within a block that will meet your needs for toiletries. Due to the kindness of the staff I do hope that there are plans to enhance the hotel experience at Mindel Hotel – Mindelo is seeing a bit of a boom in new hotel construction and they will need to do so in order to keep up.

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