The Westin Porto de Galinhas - All Inclusive

“A superb property with wonderful staff and one of the best beaches in the world!”

We stayed at the beginning of November 2024. Being English speakers and this being our first time to Brazil, we contacted the hotel in advance to discuss our stay and, as we were arriving on a statutory holiday weekend, help us arrange things such as taxi transfers. The hotel was superb. In par… more

We stayed at the beginning of November 2024. Being English speakers and this being our first time to Brazil, we contacted the hotel in advance to discuss our stay and, as we were arriving on a statutory holiday weekend, help us arrange things such as taxi transfers. The hotel was superb. In particular, Lucilene was brilliant and very patient with us, understanding that with limited Portuguese, the help was very important (especially as we have two young children) so that we were comfortable. He kindly helped arrange a taxi both ways with a Company, Luck, who are a large tour operator in Brazil and who provided excellent airport to hotel service with an English speaking guide. A special thank you to Lucilene! From the very start when we arrived and were looked after by Aleksandra (a wonderful Reception Executive), the hotel and its staff exceeded our expectations. Everyone was very friendly, the accommodation was first rate having been newly refurbished about 18 months ago, and the food was varied and very good. The majority of the guests were Brazilian and all lovely, and we stayed for nine days. The hotel was peaceful, not too large but well laid out and the beach was simply spectacular! In particular, I would like to thank several superb members of staff. - Tisso - a great waiter, ever attentive - Tio Abacaxi - for his amazing persuasion in getting our kids to go to and thorougly enjoy the kids club, in a funny and engaging way - Thais - absolutely brilliant and kind with our children at the kids club, and looked after them with a gentle, caring and fun way, so that our daughter kept on going back, - Ramos - the Food Truck chef with a great smile and very hard working. -Priscilla and Paola - again wonderful. - Gabrielle of the Paparazzi service who was every helpful, friendly and is a superb photographer and who kindly gave me two names of staff I wanted to know with their permission so I could include them in this review. A very special thank you to Guido who, as General Manager and knowing we had travelled a long way, took the time to write a handwritten note welcoming us to the property. That is a first for me in many travels - Guido - my thank you is in the post. Overall, I would thoroughly recommend this great property to both Brazilian and equally importantly, foreign guests: you will be looked after very well so just do it!! I have included a Google Translation below so my review is not missed by Brazilian guests but I apologise if the Portuguese is not 100% correct!! ________________________ Nós ficamos no início de novembro de 2024. Sendo falantes de inglês e sendo esta a nossa primeira vez no Brasil, entramos em contato com o hotel com antecedência para discutir nossa estadia e, como estávamos chegando em um fim de semana de feriado legal, nos ajudar a organizar coisas como traslados de táxi. O hotel foi excelente. Em particular, Lucilene foi brilhante e muito paciente conosco, entendendo que com o português limitado, a ajuda foi muito importante (especialmente porque temos dois filhos pequenos) para que ficássemos confortáveis. Ele gentilmente ajudou a organizar um táxi nos dois sentidos com uma empresa, a Luck, que é uma grande operadora de turismo no Brasil e que forneceu um excelente serviço de aeroporto para hotel com um guia que fala inglês. Um agradecimento especial à Lucilene! Desde o início quando chegamos e foram cuidados por Aleksandra (um maravilhoso executivo de receção), o hotel e sua equipe excedeu as nossas expectativas. Todos foram muito simpáticos, o alojamento foi de primeira classe tendo sido recentemente remodelado há cerca de 18 meses, ea comida era variada e muito boa. A maioria dos convidados eram brasileiros e todos adoráveis, e ficamos por nove dias. O hotel foi pacífica, não muito grande, mas bem definido ea praia foi simplesmente espetacular! Em particular, gostaria de agradecer a vários excelentes membros do pessoal. - Tisso - um grande garçom, sempre atencioso - Tio Abacaxi - por sua incrível persuasão em fazer nossos filhos irem e desfrutarem do kids club, de uma forma engraçada e envolvente - Thais - absolutamente brilhante e gentil com nossos filhos no kids club, e cuidou deles com uma maneira gentil, carinhosa e divertida, para que nossa filha continuasse voltando, - Ramos - o chef do Food Truck com um grande sorriso e muito trabalhador. -Priscilla e Paola - novamente maravilhosa. - Gabrielle do serviço Paparazzi que foi cada útil, amigável e é um excelente fotógrafo e que gentilmente me deu dois nomes de funcionários que eu queria saber com sua permissão para que eu pudesse incluí-los nesta revisão. Finalmente, um agradecimento muito especial ao Guido que, como Gerente Geral e sabendo que tínhamos percorrido um longo caminho, aproveitou o tempo para escrever uma nota manuscrita nos dando as boas-vindas à propriedade. Essa é uma estreia para mim em muitas viagens - Guido - meu agradecimento está no post. No geral, eu recomendaria completamente esta grande propriedade para ambos os hóspedes brasileiros e igualmente importante, estrangeiros: você será muito bem cuidado, então basta fazê-lo! ! Eu incluí uma tradução do Google abaixo para que meu comentário não seja perdido pelos hóspedes brasileiros, mas peço desculpas se o português não está 100% correto! !

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“Superb All Inclusive Resort in Pernambuco ”

Amazing Experience from the moment you walk in the resort is beautiful, looking better than pictures, with great room, faculties very well kept, great pool and beach access and the all inclusive service with yummy food in different restaurants, definitely a place to go back!

“Very nice !”

Very nice hotel with amazing employees! Since check in until the check out were very good experience. This is out fourth time in the property and the main reason are the people . Thank you very much for all employees for the amazing service and hospitality again. Very best regards Erico and Cami… more

Very nice hotel with amazing employees! Since check in until the check out were very good experience. This is out fourth time in the property and the main reason are the people . Thank you very much for all employees for the amazing service and hospitality again. Very best regards Erico and Camila

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“Average hotel to be called a Westin”

The structure of the hotel is beautiful, the rooms are pretty standard, but the structure is lacking. The towels were stained and the cleanliness wasn't the best, the room lacks a chair and a place to put suitcases. The food is very average, every day it's the same product, but in different present… more

The structure of the hotel is beautiful, the rooms are pretty standard, but the structure is lacking. The towels were stained and the cleanliness wasn't the best, the room lacks a chair and a place to put suitcases. The food is very average, every day it's the same product, but in different presentations, I don't recommend long stays. There is no recognition of elite members, the staff are not prepared, the information is inconsistent when we ask. I don't recommend staying, there are other better options.

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